Thanks spicyrv. Right now I'm having trouble with Shorewood RV, Ford and Forest River. I was under our RV changing the oil last Friday, and after that l greased up the steering. I then wondered if the U joints were greaseable, (there not) but in flooding the drive line it lead me to the rear axle where l discovered the rear sway bar mounting clamp on the drivers side was missing..
The passengers side clamp was still there but the bolts were loose and it was about to also fall off.
I'm trying to get Shorewood RV to call who ever they deal with when it comes to chassis issues and get me a new clamp, but service told me to call Boyer ford in Rodgers and they will take of me. The parts man at Boyer, and 2 other ford places told me that ford will not warrantee any missing parts. I guess they figure I'm taking my new RV apart and selling it pice by pice on eBay or something. I then contacted forest River and got basically the same response. We are suppose to head out in less than 2 weeks on another vacation thru the 4th of July and service can't get me in till the 10th of July. It's looking like my wife and l are going to have to cancel our trip, no one wants to help me with this issue. We are beside our selfs. This being my 1st ford product and the way I'm being treated by all 3 parties has just blown us out of the water. I'm a returning customer at Shorewood, this being my 2nd RV from them and the service attitude is they could care less. My trust level has been damaged fully with all 3 parties. We can't be leave this is how we are being treated. My wife tells me that she will kill me if l make another payment on the RV, that's how upset we are. We just can't be leave the roodness that came from the ford service guys, and main ford roadside service group. All l can say is unreal!
JeNNY (2015 FR3 / 30DS)
2000 Jeep TJ Moab Rock Crawler
2013 Jeep JK
USS Seattle (AOE-3) 84-88 Wayne
US Army 06-15 Sherry