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Old 12-27-2016, 05:05 PM   #1
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Looking for Ford Dealer to service F-53 Chassis

I am trying to locate a Ford Dealer in the Detroit area to provide service on our 2016 FR3 30DS motorhome. I currently have the motorhome at a small local repair shop doing routine maintenance (oil change, etc). They found the driveline parking brake leaking oil and transmission fluid coming out of the vent tube which should be covered by warranty. I can't find any Ford Dealer in the local area that will handle this size vehicle. Any suggestions would be appreciated. Thank you. Jim


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Old 12-27-2016, 05:27 PM   #2
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Varsity Ford in Ann Arbor or Brondes Ford in Toledo.
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Old 12-27-2016, 05:38 PM   #3
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Old 12-27-2016, 05:39 PM   #4
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Bill Brown Ford. I took my 2016 FR3 30DS there, did a good job on a wheel alignment. Forest River picked-up the tab.
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Old 12-27-2016, 05:42 PM   #5
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Their numbers if it's close enough
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Old 12-27-2016, 07:42 PM   #6
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If the place shown are to far away from where you live, the best thing to do is a Google search for HD truck repair shops. There are also some Ford dealerships that sell/service HD trucks.


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Old 12-27-2016, 08:16 PM   #7
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There's a toll free number in the Ford owner's manual specifically for "Motorhome Assistance". They can give you a list of Ford dealers that will work on your coach. Here's what's in my 2010 E450 manual. I assume it's the same for F53 chassis.
---------


Away from home–motorhome service


If you own a motorhome built on a Ford Chassis and are away from


home when your vehicle needs service, or if you need more help than


the authorized dealer could provide, after following the steps above,


contact the Ford Motorhome Customer Assistance Center to find an


authorized dealer or service location to help you. In the United States


and Canada:


Ford Motorhome Customer Assistance Center


900 N. Lake Havasu Avenue


Lake Havasu City, AZ 86403


1-800-444-3311


Open 365/24/7


In order to help service your motorhome vehicle, please have the


following information available when contacting the Motorhome


Customer Assistance Center:




telephone number where you can be reached


vehicle location (city and state)


year and make of your vehicle


current odometer reading


vehicle identification number (VIN)
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Old 12-28-2016, 01:42 PM   #8
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Where are you in the Detroit area? North, East, West, South? that way people can help you with a dealer and directions. LaFantaine also opened up a Ford dealership in Detroit area and they are also a good dealer (services our GMC from their Chevrolet dealership) with a lot of different dealerships for different makes.
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Old 12-28-2016, 02:23 PM   #9
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Yep. There is almost 100 miles between one side and the other of the Detroit metro area. Having worked for a major network TV station, it is interesting how people outside of our area think of Detroit as a small area, but, it, physically, encompasses about 4 million people from Port Huron to Monroe, to Ann Arbor, to Brighton and Howell. Lots of area to drag a motor home or travel trailer in search of the right dealership.
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Old 12-28-2016, 02:47 PM   #10
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I also use the Ford customer service number to locate a nearby dealer for service. My RV dealer closed their customer storage facility this year which forced me to find a new storage location. When I called Ford, they gave me the names of two dealers that claim to be able to service the 33' Georgetown. The first I called is 8 miles from the storage facility and has two bays large enough to service the rv. That dealer currently has my rig and is waiting for the breakdown insurance inspector to arrive and verify over $3k worth of repairs to the engine and alternator.

When I was in CA two years ago and had a dreaded "check engine" problem, Ford again came through with a couple of local dealers. Unfortunately, the closest one couldn't get me in for two weeks so I had to use the one that was around 25 miles away who was able to do the repair while I waited.

Phil
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