Slideout ripped flooring...Help!
Hey guys. Long time lurker on here. Just picked up a used 2014 (2nd half model year) FR3 30DS 5 days ago in LA. First ever camper/motorhome. Today, when I was getting it ready for its maiden voyage, I brought the slide in and it caught the all vinyl flooring, ripping it in the process. The unit was purchased June 16, 2014 so its just out of warranty (although from what I can tell that wouldnt matter as it looks like FR's warranty is NOT transferrable.) Obviously the main slide pushed down hard enough against the flooring on the way in that it balled up and then ripped the vinyl.
Can anyone help me as to how I should pursue this?? I contacted FR but havent received anything back yet. Anyone else have this issue? Is it because the slide needs adjusted? Can it be adjusted by someone with some mechanical ability? I feel like I could find multiple floor experts to repair the vinyl, my concern is having this happen again after its repaired. Does anyone put duct tape down along the floor to help the slide not catch anything?
Looking for any and all help from the mounds of knowledge on this forum. Thanks in advance.