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Old 12-01-2013, 12:46 PM   #1
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Steps Not So Good

We just finished our first trip. For Thanksgiving we went to Pigeon Forge, TN. Stayed at the KAO there. It was a really great time and there's a lot of touristy things to see and do there, like Dollywood.

Oddly our electric steps didn't last for the trip. The gear mechanism broke and a bold fell to the ground. Looking at it, you could see just a tiny piece of metal was all that we locking the steps in place. A piece of metal about as thick as a penny.

Odd that these steps wouldn't be manufactured to withstand the weight of a person.

Grotto
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Old 12-01-2013, 12:54 PM   #2
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Not sure if your steps are manufactured by Lippert or Kwikee, but in either case, they will certainly withstand the weight of a person. Your reference to a bolt falling to the ground suggests a possible cause and I suspect if the bolt is replaced, problem solved. My opinion is that Kwikee makes a better step than Lippert, however I've had problems from Kwikee steps in the past as well.

Have your dealer address the steps. My guess is that it's an easy fix.

Mike
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Old 12-19-2013, 07:30 PM   #3
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Biggest problem we've had with the steps is while parked next to a curb. Steps hit the curb. While I was at the dealer this week, the service rep told me that 1 remedy for this problem is to cut off the lower step (can you see a warranty problem here?) and, if needed, buy a short step to use. Anyone done this?
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Old 12-19-2013, 07:48 PM   #4
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Quote:
Originally Posted by drivmsafe View Post
Biggest problem we've had with the steps is while parked next to a curb. Steps hit the curb. While I was at the dealer this week, the service rep told me that 1 remedy for this problem is to cut off the lower step (can you see a warranty problem here?) and, if needed, buy a short step to use. Anyone done this?
I think I'd just park 5 inches further away from the curb, myself.
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