Cannot get anything fixed
I purchased a 2015 FR3 28DS in January of this year. Unfortunately, we have had many issues (mostly cosmetic) since delivery of the coach. I have lost track, but guessing at this point over the 11 months we have owned the coach it has set on a repair lot for at least four of those months. I was told for the “non-essential” repairs to just keep a list of everything that needs fixed and wait until the end of the season and bring it in when the repair departments were less busy. We initially were taking it for repairs to Colerain RV in Indianapolis (where we purchased it). Unfortunately, we lost confidence in them and it is now waiting in line at Camping World in Indianapolis. I had an appointment to drop it off on November 14th (which I made the 2nd week in October - this was the earliest they could get me in). Since I hadn’t heard anything for a while I called yesterday to check on the status. Unfortunately, I learned that it is still “in-line” for a tech, but it will still be several weeks. They told me once they tech looks it over they will take pictures of the needed repairs, send them to the factory for approval, wait for a response, wait for the parts to be delivered and then get it back in line for the needed repairs. I shared with them that I need the coach back by the end of February and they told me they would try, but could not guarantee it. I would have never guessed that dropping it off on November for repairs would put a trip in early March at risk.
Here is a list of the items that need attention:
1. Main slide out roof needs replaced – Colerain identified issue earlier in the year and received approval from Forest River to replace. I was told to bring it in at the end of the season for them to do the repair.
2. The ceiling of the entire coach was painted by Colerain (it had adhesive all over it when we took delivery and painting the entire ceiling was the only fix). When they replaced the trim pieces they were not attached properly and as a result the trim pieces buckle in varying temperatures.
3. Colerain attempted to repair the trim around the countertop in the bathroom. They damaged the wall and the trim is still not glued down.
4. The bathroom door rubs around the door trim
5. The water heater is pulling away from the side wall on the exterior of the coach.
6. The bedroom slide out motor was replaced. However, there is now popping sounds coming from the slide when it is pushed in and out. I’m assuming Colerain did not adjust the cables properly.
7. Generator is becoming more and more difficult to start.
8. The front cap is oxidizing on the top.
9. The hot water lever on the kitchen seat doesn’t seat properly and causes the faucet to drip.
10. When the heat pump was running our last time out, water dripped out of the ceiling unit onto the floor.
11. Recliner foot rest is loose (left rest as you are looking at the couch)
12. Left outside speaker sound is distorted.
Obviously, these are primarily cosmetic things, but if you could see the list of items we have dealt with over the last year it is deplorable. My biggest concern now is the RV show kicks off next weekend here in Indy where they will once again sell a large volume of units that in turn will be delivered with multiple issues. From my perspective the dealerships can't service what they sold last January and they are about to open the floodgates on out of control warranty repair lines.
I've camped my entire life. I am addicted, but for the first time in my life I'm finding myself saying it may be time to find a new hobby.