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Old 10-20-2015, 07:08 PM   #1
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Join Date: Oct 2015
Posts: 20
What to expect from new FR3

We were supposed to pick up our brand new 2016 FR3, 30DS on Saturday and we found some issues we want fixed before we take delivery.

This is our first brand new RV and just expected it would be washed and detailed like a new car. Maybe this is the wrong expectation?

The coach was not washed and i thought the interior could be a bit cleaner.

Should i be lowering my expectations?

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Old 10-20-2015, 07:36 PM   #2
Join Date: Sep 2014
Posts: 80
Washed, waxed and the tanks filled. One non in Buffalo FR dealer stocks the fridge with water, soda, beer and snacks. A very classy touch.

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Old 10-20-2015, 08:47 PM   #3
Join Date: Aug 2015
Location: Central Illinois
Posts: 30
Our new 28DS exterior was washed, windshield was spot less, tires shined up, water tank sanitized and filled, gas tank full, interior was cleaned but still had construction debris in cabinets etc. The storage lockers however were full and I mean full of construction debris. All in all it was still acceptable and I think the dealer made an honest effort. Just be aware the sawdust, plastic shavings, lost screws and other construction debris will filter its way into places once you start driving the unit. I will admit we are in Illinois where the State takes great pride in the roughest and most potholed roads in America.

My opinion is you should not lower your expectations, the dealer should exceed them. If they don't, do not accept delivery until they do.
Anthony & Amy Dennis
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Old 10-20-2015, 10:12 PM   #4
Join Date: Sep 2015
Posts: 49
We recently took delivery of a 2016 25DS . Everything was spotless . The dealer had us fill out a form to rate their cleaning staffs performance. That plus a starter kit and 40 gallons of gas was a nice surprise. They also had a tech spend as long as we wanted to go over the unit.
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Old 10-21-2015, 07:53 AM   #5
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Join Date: Aug 2015
Posts: 23
We picked up our 30DS a little over a month ago after spending the night in it at the dealership so that we could check it out. We did not know what all to check and on our first outing we paid for it. I would surest that at the very least you operate every major system several times to not only ensure that they work but that you understand their operation. We discovered that our dash AC did not work, hole in refrigerant line. Got to Angle Fire and had our heating system go out. Make sure you have alternate heating, we had an electric heater that helped somewhat. We got stuck in Lubbock, Texas with our hydraulic jacks in the down position and they would not retract. Of all of this I would stress having the dealer school you in the use of the leveling system until you are confident in its use. Understand, if the jacks will not retract you will need help to get them back up. We will shortly be taking our unit to the dealer for warranty work. Knowledge is key - educate yourself and then have fun.
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Old 10-21-2015, 12:51 PM   #6
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Join Date: Apr 2015
Location: Yorba Linda, CA
Posts: 121
Ours was so disgusting I ended up writing a strongly worded letter to Mike Thompson RV in Fountain Valley, CA. It's not something I so on a regular basis or ever really, but it showed such a lack of pride and care it was apalling. We only took delivery because our 16yr old non-verbal son with a brain disorder was with us and it would have broke his heart. That and the delivery is a long story, but once the corrected, we now take it elsewhere for any work. I had to mop the floor 3 times to get it clean. It made me want to offer my services free to anyone taking delivery from that location. Anyway, do not lower your expectations. I ultimately sent a copy of my letter to the FR Warranty manager at his request last month.
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Old 10-21-2015, 01:10 PM   #7
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Grump Guy, what you describe sounds like the folks over at MHSRV. Great bunch of folks that are willing to answer any question you have but I did not know then what I do now or I would have asked! Ha.
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Old 10-21-2015, 01:33 PM   #8
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Join Date: Jun 2015
Location: Keizer Oregon
Posts: 164
My dealer..Al's Trailer Sales in Salem Oregon was great! Full tanks of everything and very clean... They answered all my questions and helped me through many issues.
So far the only problem I had that should have been taken care of from the dealer, was the "P-traps" in the bathroom of our 30DS were loose and when we used the sink, a lot of water went on the floor under the sink... I fixed them up and all is good.
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Old 10-21-2015, 03:46 PM   #9
Join Date: Mar 2014
Posts: 65
My dealer was as cheap as they come. He would not fill the gas tank. I had to pay $25 for the sewer hose he would throw in.
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Old 10-21-2015, 05:45 PM   #10
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Join Date: Jul 2013
Posts: 271
Wow. We were very lucky I guess. We bought our m/h used from RV Direct in Ottawa Ontario. It had 25k miles and was lightly used but came absolutely spotless inside and out. All tanks filled and ready to go. We have been very pleased with it.


Phil, Heather & Olaf the Boxer
Ontario Canada
Lexington 283GTS
nights camped 2015-89
2016 - 31
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