Originally Posted by z3406
Just wondering if you got the same letter from Forest River that I did. Basically the letter gave a point of contact directly at Forest River in the event your local dealer wasn't meeting your standards.
I did get that letter, but since I have been able to communicate with Justin and Mike from FR via email (and Mike by phone) I didn't go that route. I would get that letter out now and take a look at it, but I think it might be in my RV notebook, which is in the RV!
Yesterday Justin emailed the dealer and suggested that they try a different brand of AC. It sounds as though he has been talking with the engineers on his end. The dealer is going to try a Coleman unit, as soon as FR gets back to them with the warranty approval. The 3 hour time difference makes it harder to get things done because every step requires review and authorization.
It's possible that we will know if this suggested course of action fixed the problem by noon today.