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Old 08-06-2014, 11:11 AM   #21
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Just wondering has anyone tried replacing the circuit breaker?? If I was doing the trouble shooting I'ld replace the ten dollar part before the 1000.00 dollar part.
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Old 08-06-2014, 11:36 AM   #22
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First, it sounds like a chinese fire drill and someone needs to get everyone back in the car and out of the intersection. Very calmly request a meeting with the dealership GM, Service Mgr and tech to review/brainstorm on the issue. Make them feel comfortable that you mean for this to be a positive meeting and not a gripe session. From that meeting develop a logical action plan and timeline. I'm from the old project management school of thought that says sit down face to face and figure it out rather than voice mails and emails.

I agree with B&B and Old Coot and this is not rocket science...120v shore power in to the panel, thru the 20amp breaker, and thru the wiring to the AC. However, at this point it's surely gonna require a service tech who has some above average problem determination and electrical skills. If they've tried the KISS approach by trying several AC units (did they also replace the breaker?) and realized the same failure, it for sure sounds like more of an electrical issue rather than the AC. As also said, a good clamp on volt meter in the right hands should be able to resolve this pretty quick...IF the tech is given time to focus on it by whoever his boss is. (I also like vinmaker's idea of temporarily running a drop cord from the house receptacle and hard wiring it into the AC as a test.)

Hey, it could be something as simple/complicated as a screw that has pierced the electrical wire sheathing and is a freckle away from the wire and only shorts when/if the environment is just right by expansion of the copper wire or screw or wall. This may sound silly, but we've all heard of stranger things on this forum.
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Old 08-06-2014, 01:09 PM   #23
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Seems if your unit is new, a simple fix would be anew warranted a/c. Any decent dealer could do that.
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Old 08-06-2014, 01:18 PM   #24
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The issue so far has not been a defective AC unit. The dealer has installed at least 3 ACs. At least one of those was taken off of a RV on which it was working fine. The issue is either the wiring in the coach or the inability for the functioning AC units to work once they are installed on our coach.
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Old 08-06-2014, 01:18 PM   #25
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Quote:
Originally Posted by kerrlakelover View Post
Very calmly request a meeting with the dealership GM, Service Mgr and tech to review/brainstorm on the issue.

Hey, it could be something as simple/complicated as a screw that has pierced the electrical wire sheathing and is a freckle away from the wire and only shorts when/if the environment is just right by expansion of the copper wire or screw or wall. This may sound silly, but we've all heard of stranger things on this forum.

This is the best idea I have read so far.

Also the second suggestion has probably been the most common cause of electrical gremlins in RVs.


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Old 08-06-2014, 01:26 PM   #26
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Originally Posted by kerrlakelover View Post
First, it sounds like a chinese fire drill and someone needs to get everyone back in the car and out of the intersection. Very calmly request a meeting with the dealership GM, Service Mgr and tech to review/brainstorm on the issue. Make them feel comfortable that you mean for this to be a positive meeting and not a gripe session. From that meeting develop a logical action plan and timeline. I'm from the old project management school of thought that says sit down face to face and figure it out rather than voice mails and emails.

I agree with B&B and Old Coot and this is not rocket science...120v shore power in to the panel, thru the 20amp breaker, and thru the wiring to the AC. However, at this point it's surely gonna require a service tech who has some above average problem determination and electrical skills. If they've tried the KISS approach by trying several AC units (did they also replace the breaker?) and realized the same failure, it for sure sounds like more of an electrical issue rather than the AC. As also said, a good clamp on volt meter in the right hands should be able to resolve this pretty quick...IF the tech is given time to focus on it by whoever his boss is. (I also like vinmaker's idea of temporarily running a drop cord from the house receptacle and hard wiring it into the AC as a test.)

Hey, it could be something as simple/complicated as a screw that has pierced the electrical wire sheathing and is a freckle away from the wire and only shorts when/if the environment is just right by expansion of the copper wire or screw or wall. This may sound silly, but we've all heard of stranger things on this forum.
Good suggestion KLL. It's even more complex as I live 100 miles from the dealership, and when I have told the service people that I think it's time to bring in the GM/Sales Manager, they are resistant. I don't know if they don't want management involved or if management has asked not to be bothered.

But if we can't get a fix, that's going to have to take place. And I like having everyone in the same place as well as there is no "he said, she said" to add to the confusion.

Since I don't know what a volt meter is, but my husband does, I will make sure he sees your post and discusses your suggestion with our service rep when they call later today.
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Old 08-06-2014, 01:28 PM   #27
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Great idea with the friendly meeting. A positive attitude will go a long way.

I totally agree with the potential wire sheath problem. That is why you need work on isolating the problem. It can be done from both ends. By testing the A/C (end point) and the shore power (beginning point) and working towards the middle. Whatever that is. Each part is obviously connected with a wire and each wire must be checked for damage. If the entire run of wire is not able to be inspected then you must bypass it with a test wire. You must create a system that isolates the problem from the RV itself.

If it was me. I would simply rewire the whole damn thing directly. Shore power to breaker box to A/C unit with a small wire to thermostat. Just leave the remaining wire in the RV dead. This is a whole lot simpler and quicker than trying to find an electrical gremlin.

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Old 08-06-2014, 01:48 PM   #28
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Great idea with the friendly meeting. A positive attitude will go a long way.


If it was me. I would simply rewire the whole damn thing directly. Shore power to breaker box to A/C unit with a small wire to thermostat. Just leave the remaining wire in the RV dead. This is a whole lot simpler and quicker than trying to find an electrical gremlin.
X2 on both suggestions. As much as you probably want to tell them in explicit detail what you think of this whole mess, it probably won't help you get the result you want, which is your new rig working like it should.

I can't believe they would have installed 3 AC units but haven't bypassed the coach's wiring with a temporary wire from the breaker. Then if it still trips, try it with another breaker, and so on back to the shorepower. If all 3 AC's don't work, its time to start eliminating other potential components until they find the cause.

Hope they get resolved soon so you can get back to camping!
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Old 08-06-2014, 05:41 PM   #29
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Originally Posted by auntieshoes View Post
Good suggestion KLL. It's even more complex as I live 100 miles from the dealership, and when I have told the service people that I think it's time to bring in the GM/Sales Manager, they are resistant. I don't know if they don't want management involved or if management has asked not to be bothered.

But if we can't get a fix, that's going to have to take place. And I like having everyone in the same place as well as there is no "he said, she said" to add to the confusion.

Since I don't know what a volt meter is, but my husband does, I will make sure he sees your post and discusses your suggestion with our service rep when they call later today.

Auntieshoes, first, if the service guys resist bringing in the GM for a meeting, say thank you, hang up and call back in and ask for the GM. If he's busy, tell them you will wait. Don't leave a voicemail and give him the opportunity to go brief with the service guys before you have your conversation with him. Once you get him on the phone, very nicely explain to him your situation and firmly, but nicely, tell him you want the meeting with him, the Service Mgr and the tech. After all, you are the Customer. If all this fails, ask who the own of the dealership is and ask to speak with him.

Next, "sales is sales and service is service". No need to bring the sales mgr into this as most of the time he is out of it once you leave the dealership. The GM is usually over both departments, so you need him and the Service side of the dealership.

There are lots of good troubleshooting ideas/suggestions in this discussion, all of which a good service tech/team should be able to come up with on their own. Personally, I think they have a tech problem and a "focus on solving it" problem.
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Old 08-06-2014, 08:00 PM   #30
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So very sorry to hear your tragic story about your AC problems. I agree with those who say that if the problem has persisted after changing the AC unit twice that changing it a third time will most likely not solve the problem. I would bet the farm that it is an electrical wiring issue. It could even be related to the thermostat? As for the delays in getting a wiring or plumbing diagram, the reason why they don't publish them is because although the units all run down the same assembly line, they are not all identical in the routing/placement of the concealed plumbing and electrical lines. They are "similar" but not identical. I wish you the vert best of luck!!!!


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