Closed Thread
 
Thread Tools Display Modes
Old 08-02-2018, 06:45 PM   #1
Member
 
Join Date: Feb 2018
Posts: 75
worst mistake

Well February 23, 2018 made the worst mistake of my life by purchasing a new 2017 FR3 32DS. it is now August 3, back at Camping World service. In the 5 months that we have owned, been in shop 3 of those months. Problems started on way home from dealer. Now back for leaks repairs, 3rd time. This time the roof has bulges and seems to be delaminating. In VA 3rd time for same repairs falls under lemon law. there was a recall on leak problems dated September 2017, dealer made no mention of recall when we purchased. I doubt if repairs will ever correct problems, can't afford to trade or sale. I will say that we have enjoyed the 2 months we have been able to use, have made 3 short trips. Maybe Forest River will see this and make things right hmmm not a chance.

The service and warranty associates at Camping World in Roanoke, VA. Have been very nice and understanding.

Wish I had my 98 Winnebago back.
__________________

wnewman53 is offline  
Old 08-02-2018, 06:50 PM   #2
Senior Member
 
Hugeez's Avatar
 
Join Date: Apr 2016
Location: Union, Missouri
Posts: 356
Sorry to hear your problems. Hoping someone steps up and makes things right.
__________________

__________________
2018 PUMA 31 BHSS
2017 RAM 2500 LARAMIE 6.4 HEMI 4X4
E2 WDH
Troy, Josie and our 2 K9 co-pilots Breck and Maggie
USN 86-92
9 nights camped so far in 2019
Hugeez is offline  
Old 08-02-2018, 06:59 PM   #3
Senior Member
 
Mr Towed's Avatar
 
Join Date: Jul 2018
Location: Long Island, NY
Posts: 295
If you're going off the clock in the RV, it's broken, too. It's only August 2nd
__________________
Travel Trailer: 2004 Flagstaff 25LB
New Tow Vehicle: 2017 F-150 3.5 Ecoboost, supercrew short bed FX4 Lariat
Old Tow Vehicle: 2009 Silverado 2500HD 4x4 Ext. Cab Short Bed
Cats: Rhody and Hazy
Pooch:Sophie the Sato
Mr Towed is offline  
Old 08-02-2018, 07:08 PM   #4
Member
 
Join Date: Feb 2018
Posts: 75
Thanks Mr Towed, what's another day in the shop. It will still be there tomorrow, and the next and the next and so on.
wnewman53 is offline  
Old 08-02-2018, 07:19 PM   #5
PPST Wannabe
 
kenandterry's Avatar
 
Join Date: Sep 2010
Location: Prince Edward County, Ontario, Canada
Posts: 3,075
Sounds like you should make an appointment to have it repaired at the Forest River plant up in Goshen.

Multiple trips to your dealer for repeat troubles?

Time to find another dealer.
__________________

Ken and Terry
2010 Georgetown 330TS being pushed by our
2017 GMC Terrain toad (4 wheels down)
kenandterry is offline  
Old 08-02-2018, 08:05 PM   #6
Senior Member
 
Mr Towed's Avatar
 
Join Date: Jul 2018
Location: Long Island, NY
Posts: 295
Quote:
Originally Posted by wnewman53 View Post
Thanks Mr Towed, what's another day in the shop. It will still be there tomorrow, and the next and the next and so on.
Happy to help
__________________
Travel Trailer: 2004 Flagstaff 25LB
New Tow Vehicle: 2017 F-150 3.5 Ecoboost, supercrew short bed FX4 Lariat
Old Tow Vehicle: 2009 Silverado 2500HD 4x4 Ext. Cab Short Bed
Cats: Rhody and Hazy
Pooch:Sophie the Sato
Mr Towed is offline  
Old 08-02-2018, 08:27 PM   #7
Canadian Member
 
Join Date: Feb 2012
Location: Eastern GTA, Ontario, Canada
Posts: 4,648
Quote:
Originally Posted by kenandterry View Post
Sounds like you should make an appointment to have it repaired at the Forest River plant up in Goshen.

Multiple trips to your dealer for repeat troubles?

Time to find another dealer.
X2

Camping World generally has a poor reputation for after sales service although yours may be better than most. Itís just that 3 times trying to fix the same issue seems suspect. Was it exactly the same leak or 3 different leaks?

If youíre having problems with the roof it would be best if you can get that fixed at the plant rather than a dealer.

BTW, this forum is not associated with Forest River but a few FR employees due contribute to the forum.
__________________
2019 Rockwood Signature 8290BS, Reese Revolution pinbox and B&W Patriot 18K hitch
2016 Ford F-250 XLT SuperCrew, 6.2L, 4x4, 6'9" bed, 3.73, w/ snow plow & camper pkgs.
2011 Rockwood Signature 8293SS (2015 - 2018)
2010 Rockwood Roo 23SS (2012 - 2014)

itat is online now  
Old 08-02-2018, 08:45 PM   #8
Member
 
Join Date: Feb 2018
Posts: 75
Kenandterry, did not know that was an option, was told by FR to take to dealer. I just don't believe I should go through the expense of taking to factory to perform warranty work. Seems they should handle. But thinking best way to get repaired properly.
Itat I am beginning to agree. yes, I know that FR is not part of this forum, just taking a chance someone might just take a peak in.
wnewman53 is offline  
Old 08-02-2018, 08:53 PM   #9
Site Team
 
Mr. Dan's Avatar
 
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 11,915
itat is correct... but it is HIGHLY unlikely that any F.R. employee will see your problem post. Get in touch with FR3 warranty people (not the Forest River corporate office) and ask for authorization to take it to another service department... or to use a mobile service, etc. Your best bet is to disconnect from the Camping World dealership. We have seen evidence of dealership service people being the nicest humans on earth while they do absolutely nothing to solve the customer's issues.
__________________
SEARCH is your friend!
FR Wildcat 295RSX / GMC Sierra

Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 =111/'19 = 74; booked = 12
Mr. Dan is online now  
Old 08-02-2018, 09:30 PM   #10
Senior Member
 
Join Date: May 2017
Posts: 137
We also purchased a32DS. last May and had buyers remorse
About 2 weeks after we took it home. It was our 5th RV over
a 30 yr period, I repaired so many problems that I lost count.
One day I got fed up and demanded that Forest River pick it up
and take it back to the factory and finish all the rest of the repairs.
I had a 12 page list of problems they had to fix. They had it for over
3 weeks. Most things work now but I still don't like it. We will be looking
at the NEWMAR Bay Star or Bay Star sport for our next coach.
I went through Mr. Nicholas Hoover at Forest River for warranty repairs. He was Great
To work with, but with so many problems , it wore us out.
Just about everything you can imagine broke down on our 6,000 mile shake down trip
To California and back.

Good Luck
__________________

Kentucky Bob is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by


Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 07:53 AM.