Reply
 
Thread Tools Display Modes
Old 09-28-2015, 11:09 AM   #1
Senior Member
 
Blacknchromehd's Avatar
 
Join Date: Jul 2015
Posts: 273
Diamond Shield

I have a small issue with the film on the front of my unit and talked to the dealer and the factory...Diamond Shield is sending out a tech this afternoon to look at it and make repairs as needed...that is what I call great follow up and support...
__________________

__________________
Blacknchromehd is offline   Reply With Quote
Old 09-28-2015, 12:46 PM   #2
Member
 
mguay's Avatar
 
Join Date: Mar 2015
Posts: 45
They took the same great care of me as well.
__________________

__________________
2015 GMC Denali DRW
2014 Dynamax Trilogy 3715FB
mguay is offline   Reply With Quote
Old 09-28-2015, 02:12 PM   #3
Senior Member
 
captnrick3's Avatar
 
Join Date: Feb 2015
Location: Santee, CA
Posts: 509
Great to hear when the customer comes first. What is the issue?
__________________
2015 Legacy 340KP
2012 Wrangler Sport
captnrick3 is offline   Reply With Quote
Old 09-28-2015, 06:56 PM   #4
Senior Member
 
Blacknchromehd's Avatar
 
Join Date: Jul 2015
Posts: 273
Well I thought it was the shield material....but actually a spot under the clear coat...working With the factory to repair
__________________
Blacknchromehd is offline   Reply With Quote
Old 09-29-2015, 06:08 PM   #5
Member
 
mguay's Avatar
 
Join Date: Mar 2015
Posts: 45
My Diamond Shield was installed horrible. The cuts were crooked and it wasn't adhered properly. The edges were full of dirt. I took a few pics and emailed them. They called and gave me 2 options. They could send someone from the closest dealer 300 miles away and replace it. Or I could stop by another dealer on my way south this fall. I chose to stop by on my way south. That way if there is an issue removing what is there and it needs to be painted, it can all be done at once.
__________________
2015 GMC Denali DRW
2014 Dynamax Trilogy 3715FB
mguay is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:06 PM.