Dealership Warranty Work Can I change Dealers?
I have had a horrible experience with warranty work on my 2013 Grey Wolf 26DBH. I am not mad or upset that this issue occured, however the dealer was notified on 7/30, and finally completed work on 9/27? I recieved a lot of excuses over this time frame, and canceled several trips. I had a trip planned for this weekend, and they were going to get it done for me.... More excuses, and finally it all came to a head 9/27. They told me it was going to be close, but the weren't sure if they would get it all done, I asked if they could have their guys work some OT to fix, and the owner refused? Poor customer service in my mind? Had 2 months to fix this camper, and wouldn't work a lick of OT to help me out. The did get it done, craftmanship was poor.
Can I change dealers for service and still have Warranty work done by a dealer who I didn't purchase from? If so, who in the Wabash, Marion Indiana area can do Service work on my Grey Wolf? Thanks for your help.