Reply
 
Thread Tools Display Modes
Old 07-23-2014, 08:09 PM   #1
Junior Member
 
Join Date: Nov 2013
Location: southeast wisconsin
Posts: 5
forest river not backing warranty

if your buying a new forest river buy from a dealer you know. forest river will not back a fantastic fan they did not wire to the wall switch even though the one in the bathroom is on the wall switch told dealer they would not cover expenses, even though I special order this trailer and had these installed at the factory. poor customer service since day one thankfully for a good dealer
__________________

__________________
wisconsin39kt is offline   Reply With Quote
Old 07-23-2014, 08:21 PM   #2
Senior Member
 
RSchleder's Avatar
 
Join Date: Apr 2014
Location: Iowa
Posts: 1,277
Quote:
Originally Posted by wisconsin39kt View Post
if your buying a new forest river buy from a dealer you know. forest river will not back a fantastic fan they did not wire to the wall switch even though the one in the bathroom is on the wall switch told dealer they would not cover expenses, even though I special order this trailer and had these installed at the factory. poor customer service since day one thankfully for a good dealer

What?????
__________________

__________________
RSchleder is offline   Reply With Quote
Old 07-23-2014, 08:27 PM   #3
Senior Member
 
Join Date: Jul 2010
Location: Waynesville
Posts: 12,036
Is the Dealer you (Ordered) from the same one that is going to charge you to wire the fan? Youroo!!
__________________
youroo is offline   Reply With Quote
Old 07-23-2014, 10:14 PM   #4
Site Team
 
Terier's Avatar
 
Join Date: Mar 2011
Posts: 9,616
Quote:
Originally Posted by wisconsin39kt View Post
if your buying a new forest river buy from a dealer you know. forest river will not back a fantastic fan they did not wire to the wall switch even though the one in the bathroom is on the wall switch told dealer they would not cover expenses, even though I special order this trailer and had these installed at the factory. poor customer service since day one thankfully for a good dealer
If the dealer installed it wouldn't it be under the dealer's warranty?
__________________
Great choice for "Living within my means" and camping for one...

2011 Salem Cruise Lite 20RBXL & 2011 Toyota Tundra Dbl Cab
Camping History: 45 Trips / 133 Nights / 3736 Miles
FRF Social Group: Campers of the West
Terier is offline   Reply With Quote
Old 07-23-2014, 10:28 PM   #5
NELA
 
Weezer's Avatar
 
Join Date: May 2013
Posts: 3,220
Quote:
Originally Posted by Terier View Post
If the dealer installed it wouldn't it be under the dealer's warranty?
even though I special order this trailer and had these installed at the factory.
__________________

If age is a state of mind, and I've lost my mind, I'm AGELESS, right?
Give me 40 acres and I'll turn this rig around:
Flagstaff 5er 2014 8528 IKWS, Platinum Package, Regency Interior "Buffy"
F250 Super Duty 2013 Tuxedo Black "Biff"
Days camped 2014: 30
Weezer is offline   Reply With Quote
Old 07-23-2014, 10:34 PM   #6
Site Team
 
Terier's Avatar
 
Join Date: Mar 2011
Posts: 9,616
Quote:
Originally Posted by Weezer View Post
even though I special order this trailer and had these installed at the factory.
Sorry but the wiring comment threw me off.
__________________
Great choice for "Living within my means" and camping for one...

2011 Salem Cruise Lite 20RBXL & 2011 Toyota Tundra Dbl Cab
Camping History: 45 Trips / 133 Nights / 3736 Miles
FRF Social Group: Campers of the West
Terier is offline   Reply With Quote
Old 07-23-2014, 11:41 PM   #7
Engineer of Crazy Train
 
ChooChooMan74's Avatar
 
Join Date: Sep 2012
Location: Tiverton, RI
Posts: 1,559
Ok, so your fan is not controlled by a wall switch? Ok, so that is a preference issue? My Roos fan in he bathroom was controlled by the light switch. I rewired it myself because I didn't want that. And, looking at my wiring, if my camper had a 2nd fan, I doibt there would be a switch for it on the wall, just at the fan.
__________________
TV - 2015 Ram Truck EcoDiesel
TV - 2006 Jeep Liberty Turbo Diesel (Retired to Daily Driver)
TT - 2015 Rockwood Roo 183
Locomotive Engineer
Nights Camping --- 2015 - 19 Camped | Winterized -- 2014 -18
Come read my Camping Blogs
ChooChooMan74 is offline   Reply With Quote
Old 07-24-2014, 02:13 AM   #8
Senior Member
 
sail2liv's Avatar
 
Join Date: Apr 2012
Location: NC
Posts: 292
How long have you had the trailer? Is it under any extended warranty? Do you need to go to fan company ? The fantastic fan in the bathroom of our trailer needs the wall switch that operates the light also to be on but it still has a multi position switch for different speeds on the fan....along with limiting switch on the vent so will not run until vent is opened far enough.....living area fan works same way, except no wall switch.....if it was incorrectly installed, I am sure FR would cover it as they have covered many items on my unit providing excellent service....I have no complaint about the great service they have provided for me .....did your fan fail?....or are you just not satisfied on how it was installed at the factory.....are you saying that they will cover the fan in the bathroom that is wired to wall switch, but not the ones in other parts of your unit???? More data would be nice on a post like this.....good luck with getting your unit as you like.....
__________________

2011 Silverado 2500HD 6.0 Gas 3.73
2013 Flagstaff 8524 RLWS
1978 Cape Dory Ketch
sail2liv is offline   Reply With Quote
Old 07-24-2014, 07:02 PM   #9
Junior Member
 
Join Date: Nov 2013
Location: southeast wisconsin
Posts: 5
no these were installed at the factory and forest river will not cover the cost to have the dealer do the work , it would not be bad if I could reach the ceiling but at eight and a half ft. I am not jumping up to turn the controls. the dealer is going to wire it at no cost to me but it does not sit well when forest river will not cover warranty work on a brand new trailer I am not new to this , its my third trailer
__________________
wisconsin39kt is offline   Reply With Quote
Old 07-24-2014, 07:17 PM   #10
Senior Member
 
MOD Guy's Avatar
 
Join Date: Sep 2006
Location: Southeast
Posts: 423
If I understand you correctly, your trailer came with two Fantastic fans. One in the bathroom, which is wired to a wall switch, and one in another location, which is not wired to a wall switch. You order the trailer with the understanding that the second fan would be wired to a wall switch, which did not happen. Now FR is saying they will not cover the cost to wire the second fan to a wall switch.

Correct?
If so, I would check to see if the dealer really ordered it that way (or if that was even an option to order it that way). If it was ordered correctly, and the build sheet shows this item (option), then I don't see why FR would not reimburse the dealer to correct the error. If the dealer did not order it, then it's on the dealer to make it right.
__________________

__________________
Chuck Roder & Family
'07 Surveyor SV-235RS & '16 Chevy Silverado 2500HD (Gas) Crew Cab
High Springs, FL.
MOD Guy is offline   Reply With Quote
Reply

Tags
forest river, warranty

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 04:21 AM.