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07-03-2018, 12:00 PM
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#1
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Member
Join Date: Jun 2016
Posts: 92
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Opinion solicitation
If given the choice between fixing something easy on a brand new rig or taking it back to the dealer what would you do?
I can replace his wood and reattach the hydronic arms. It’s a bigger pain to hook up, drive to dealer and wait.
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07-03-2018, 12:04 PM
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#2
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Senior Member
Join Date: Jun 2016
Posts: 5,059
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If I feel capable of making a fix, I'll do it myself. Usually way faster. I've gotten parts shipped directly to my house in the past that was a warranty fix.
I do NOT want to have a trip cancelled because the trailer is at the dealers for repairs.
__________________
Al
I am starting to think, that I will never be old enough--------to know better.
Tolerance will reach such a level that intelligent people will be banned from thinking so as not to offend the imbeciles. Fyodor Mikhailovich Dostoevsky, Russian Novelist
S.E. Mich. Flagstaff 26FKWS / 2022 F-150 3.5 EcoBoost SCrew Propride
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07-03-2018, 12:07 PM
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#3
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Senior Member
Join Date: Aug 2013
Posts: 7,916
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I cannot really tell what that is. It appears to have some water staining on it?? Careful with where that came from.
I have and will fix anything I can fix as opposed to "taking to the dealer" if the costs are minimal. It is worth at least $50 for me to "carry to the dealer" and it's only 15 miles away. YMMV
__________________
2017 Puma 297RLSS
2005 Ram 2500 4X4 diesel SMOKER!!
I love puns, irony and tasteless jokes...
born in Texas.... live in Arkansas
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07-03-2018, 12:18 PM
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#4
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Denver To Yuma In 90 Days
Join Date: Mar 2018
Location: Yuma, Arizona
Posts: 3,882
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What is that?
Looks like the bottom of a drawer...
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07-03-2018, 12:24 PM
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#5
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Senior Member
Join Date: Feb 2012
Location: Wisconsin
Posts: 13,734
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If I can fix it myself I will. At least I'll know it's done right.
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07-03-2018, 12:32 PM
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#6
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Senior Member
Join Date: Apr 2015
Location: Denver, NC
Posts: 2,629
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Looks like the bottom of a bed......I'd fix it myself
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2015 Ram 2500 CTD,CC,SB,4x4
2016 Rockwood 2703 Emerald Edition
Husky CenterLine TS Hitch
TST 507 TPMS
Progressive Industries EMS-PT30X
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07-03-2018, 12:39 PM
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#7
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Gold Tee Box
Join Date: Nov 2016
Location: Rolla, MO
Posts: 563
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No Charge for my opinions, have plenty of them
I live about 100 miles from my dealer, so I'll do what I can unless it is something that puts the whole rig in jeopardy, or costs too much.
Most fixes are less expensive than the fuel and time to take it to someone else, when I can do it better at my convenience.
__________________
Success is hiring someone to mow your lawn so you can play golf for exercise.
2018 GMC 2500 Duramax Denali
2018 Coachman Freedom Express 287BHDS
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07-03-2018, 12:40 PM
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#8
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Lifelong Learner
Join Date: Sep 2017
Posts: 45
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In your case that's a tough call, I assume that is your bed storage area. I would hope that the dealer would do a better job but if you do it you can use better hardware and take more care. Since it's just a wood piece I would probably do it myself. Of course all these little things that don't get reported is exactly why the RV industry is the way it is...you could send those pictures to the dealer and the manufacturer to let them know they should work on their quality control - at least make them aware of the problem.
We recently had a similar warranty situation: we just bought a new motorhome this year, coming from a FW. Our first trip out we lost hot water. I called a local Atwood/Dometic service shop authorized for warranty work and they were booked 6 weeks out. My dealer is a much farther drive and also booked out. I decided to troubleshoot it and found that it was just the thermal cutoff switch so I replaced it myself with a genuine OEM part. So for about $5 and a couple minutes of my time I was back up and running again - to me that's worth it since the warranty route would have taken a couple trips and plenty of waiting.
Just make sure whatever you do does not void any warranties.
Good luck!
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07-03-2018, 05:11 PM
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#9
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Member
Join Date: May 2018
Posts: 78
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I make the repairs myself. I have had a couple replacement parts (water pump, range hood) shipped to me from the dealer and I repaired.
I figure that I will do it better, use better materials, and know what specifically is done. Plus save on the time, effort and fuel taking it to a dealer.
The only exception was on a safety recall. A common wire needed to be move to a different termination on the busbar. Would have been an easy fix for me, but it needed to have pictures taken, recorded in a database, etc, so I had a dealer do it.
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07-03-2018, 05:14 PM
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#10
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Moderator Emeritus
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
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We have done small repairs that they shipped the warrantied parts to us.
__________________
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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07-03-2018, 05:26 PM
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#11
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Senior Member
Join Date: Jan 2016
Location: Sarasota
Posts: 590
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If it is within your skill comfort level then by all means do it yourself. The repair will likely be higher quality than the dealer or the manufacturer since you are working on your own rig.
__________________
2015 Solera 24r
2017 Jeep Wrangler
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07-03-2018, 05:39 PM
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#12
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Senior Member
Join Date: Apr 2016
Location: Port Charlotte Fl/Hinsdale Ma
Posts: 4,823
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Fix it your self if you have the skillset. They are not gonna do it while you wait at the dealership if that is what you were referring to do.
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07-03-2018, 09:49 PM
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#13
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Denver To Yuma In 90 Days
Join Date: Mar 2018
Location: Yuma, Arizona
Posts: 3,882
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Usually the easier the job is...the worse your dealership will screw it up!
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07-04-2018, 08:52 AM
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#14
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Member
Join Date: Jun 2016
Posts: 92
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So for those asking it is the underside of the bed. The wood broke and the hydrolic arm is off on the one side. We completely missed this during our walk through.
Dealer is aware and says they can fix it on the spot.
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