I can't say it enough, take it in! We ended up taking ours in 4 (or was it 5?) times to get ours fixed. We are now out of warranty and since everything is frozen still don't know 100% if it's fixed. We have had the slide front seal replaced 3 times, the rear once and the top two or 3 times. They finally solved it by putting two seals along the top and upgrading our side seals to the "updated" seals that are shorter and don't get caught in the gear strip. We'll find out this spring if it worked!
'15 26DBH pushing our '15 Ram 1500 w/ 10100# tow capacity