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Old 10-18-2016, 10:34 AM   #1
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Awning end cap Isata 5

So, somewhere between here and Annapolis, we lost the left top end cap for our awning. Do I have to call the dealership to get a replacement, or can I order that part through Dynamax? The dealer just fixed that awning, and they are 2+ hours away.
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Old 10-18-2016, 10:42 AM   #2
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Call Matt in service or call Carefree direct.
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Old 10-18-2016, 10:52 AM   #3
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Thanks, Brian. Will do.
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Old 10-19-2016, 10:35 AM   #4
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same part I lost ?
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Old 10-19-2016, 01:20 PM   #5
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Sure looks like it!!
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Old 10-19-2016, 08:42 PM   #6
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what they sent me was an assortment bag with both plastic replacement sides front and back - so you have some extra pieces but need to store them where I can remember if I ever need them - lol
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Old 10-21-2016, 06:45 PM   #7
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It seems that I lost the same piece on my 2016 REV... what, may I ask, did they charge you for the replacement part?
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Old 10-21-2016, 09:05 PM   #8
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If still under warranty just email or call Carrie - in the parts dept. Carrie Lutz


Head of Customer Service/Parts
Dynamax/Forest River
P:574-262-3474 Ext. 219
F:574-262-1436



My packet was free / and I had it in like 2 days . ( hope I don't get on there bad side for posting this - lol )


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Old 10-22-2016, 07:23 AM   #9
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Brian Clemmons here on the forum had advised me to co tact Matt in service, or the manufacturer, which is Carefree. I looked on the Carefree site, but could not figure out which awning ours was, so will call him on Monday. The part that I think is what we need was around $33, but good to hear that it will likely be covered under warranty. Kim
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