I'm sorry to hear about your problem with the water pump. If the dealer cannot help figure out what is going on, our service department may be able to help troubleshoot the issue. Our number is 888-295-7859, ask for the service department.
PLEASE do not send questions via Private Message, my inbox fills up too quickly. Post questions in the forum as a new thread so that other users can benefit from the answers. Use Private Messages for sensitive information only (VIN, Contact info or things you do not want the public to see).