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Old 09-02-2016, 09:25 PM   #1
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Furnace not turning on Isata 5

As it is getting cooler and we are heading to Maine wanted to verify that the heat was working in our 17/Isata 5. Put the AC units in heat pump mode both front and rear worked fine. Tried to get the furnace to turn on but nothing happens when I hit the furnace button. Switch settings on the controller are set to: Heat, Fan Auto, Furnace on. There is no response, no circulating fans running.

Tried with both front and rear controls.

Am I missing something? The LP is on both stove and HW heater work.
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Old 09-03-2016, 09:01 AM   #2
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The online manual is unavailable. The link for furnace section just sends you to the FR website. (Kim, ACTFEL's wife). Any suggestions appreciated!
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Old 09-04-2016, 12:15 AM   #3
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The online manual is unavailable. The link for furnace section just sends you to the FR website. (Kim, ACTFEL's wife). Any suggestions appreciated!
Did you receive the Dynamax thumb drive with your Isata? The Suburban furnace manual is on it.

I can try sending or posting it if you can't find the manual.
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Old 09-04-2016, 12:28 AM   #4
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The online manual is unavailable. The link for furnace section just sends you to the FR website. (Kim, ACTFEL's wife). Any suggestions appreciated!
Here are the Suburban furnace manual and the parts list. I don't know that you have the Suburban but that is what my Dynamax thumb drive has under Isata 5. I hope this upload works.

Bobby
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Old 09-04-2016, 07:57 AM   #5
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Thanks for this. We are a bit frustrated at this point, as we asked the dealership to check the furnace while they had it (for weeks upon weeks), but forgot to check it when we got it back. We have camped once.
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Old 09-04-2016, 10:25 AM   #6
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Never received a thumb drive.
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Old 09-04-2016, 10:33 AM   #7
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Never received a thumb drive.
Mine was in a large brown envelope that contained all the literature and a set of keys. The literature included the heater info. I don't have the Suburban heater.

I have read thst if the heater is not working to check the following:
Gas flow
Pilot light or spark to ignite
Clear any debris around tubes and chimney areas.
There is more you can do if the above doesn't help but I am not knowledgeable enough to tell you without error.
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Old 09-04-2016, 11:20 AM   #8
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Thanks again for your help. I've spent the morning searching for solutions, and am giving up! Hopefully, Brian Clemmons will be able to help out. We don't even know where the fuse box is in the RV! None of the literature gives us that info, and I can't find it online.
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Old 09-04-2016, 12:36 PM   #9
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Location varies by floor plan. I think the 36DS is in the bed base, or behind one of the doors on the lower wardrobe cabinets.

I get that one confused with the XL multiplex, which is in the kitchen base on above the micro?
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Old 09-04-2016, 01:37 PM   #10
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Found it! Thanks. Felt pretty dumb when I looked down and there it was ugh
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