FW slide damaging floor

[TN Ranger]

Brought home our new 3 with full wall slide and opened up the slide to get started on cleaning. When the slide extended we noticed places on the flooring bunched up in a hump and permanent roller marks embedded in the flooring right beside the hump. My first guess is, I have 2 rollers that are scooting across the flooring instead of rolling and that is what pushes the flooring up in a hump. Assuming it is rollers Any one know if the rollers are adjustable? Maybe just needs WD40? Need to figure it out before the floor is ruined in 2 places, if not to late. Hoping flooring will lay back down and markings will smooth out. Anyone have this problem? Suggestions? Thanks

[bclemens]

Pictures? We weren't running rollers, but carpeted "skis" or glide bars. They are there, just to prevent the slide from tipping down when in the stored position. Also take a look at the outside rollers, make sure non are tipped or catching the rubber slide seal.

[TN Ranger]

Trying to attach pictures.

[flycer61]

We had this same problem on ours. The floor is not perfectly flat and the frame moulding around the inside of the slide fits a bit too tight to the floor. It catches in some spots as the slide is taken in & out. I took a multi-tool with a wood blade and trimmed aprox 1/4" from the bottom edge. Seems to have done the trick.

[Cypressloser]

This is serious stuff. We had the identical issue on our 2008 Carriage Royals International, neither Carriage nor the dealer was willing to fix it, we were given a 12" x 36" piece of puckboard to throw under the slide in that particular area every time we pulled the slide in and it still put a dent in the floor over time.

[bclemens]

No worries TN Ranger. Shoot me your VIN and contact info if you haven't already and I'll make a note in the file. It shouldn't get any worse, it's just the roller or carpet glide pushing the Lino. We can get it repaired when you have some down time.