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Old 10-04-2016, 10:35 PM   #11
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DavidMort, do you happen to know the version of the Precision Plex software posted on your main panel. The version on the trouble shooting guide says 1.23X and the version in my unit is 1.20D. I only have 4 menu options and the guide shows 9 menu options.
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Old 10-05-2016, 07:07 AM   #12
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Rob, were you able to get a hold of Gary Oglesby at Precision Circuits then?
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Old 10-05-2016, 07:33 AM   #13
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Quote:
Originally Posted by zgipson View Post
Rob, were you able to get a hold of Gary Oglesby at Precision Circuits then?
Not yet Zac, tried twice and left a message, i'm going to try again this morning.

I was able to get a hold of Atwood and they told me I have to get my dealer to contact them to effect the recall repair and to get a warranty switch on the way. Got a hold of my dealer last night and they are starting the process, so, I guess i'll know something back from them in a week or so.
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Old 10-05-2016, 07:38 AM   #14
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Ok, good. Making progress though!
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Old 10-06-2016, 07:38 AM   #15
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Precision Plex version

Rob, our version is 1.20D, same as yours.
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Old 10-06-2016, 06:19 PM   #16
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FYI. Went to dealership to have the inverter replaced. Took about 4 hours for the work to be completed. So far so good. Many thanks to Chris, Matt, Derreck, and Zach from Dynamax and Don from Xantrex, for helping us identify the problems and get us on the road last week, and arranging with the dealership for replacement of the inverter. Teamwork at its best. We appreciate the hours/days of support these guys have provided.
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