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03-31-2018, 09:44 PM
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#1
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Senior Member
Join Date: Dec 2012
Location: Tennessee
Posts: 859
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Key Pad quit Working
Leaving town tomorrow touch pad wouldn't let me lock door? No light up... nothing... dead.. any Ideas?
Thanks
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Slim, RVing 30 plus years
2015 Dynamax DX3 37 RB
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03-31-2018, 09:47 PM
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#2
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Senior Member
Join Date: Dec 2016
Location: Lafayette, LA
Posts: 685
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Quote:
Originally Posted by AWF1945
Leaving town tomorrow touch pad wouldn't let me lock door? No light up... nothing... dead.. any Ideas?
Thanks
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Shut the door harder or use the deadbolt with a key.....works for me
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03-31-2018, 09:50 PM
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#3
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Commercial Member
Join Date: Nov 2007
Location: Bristol, IN
Posts: 19,007
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Batteries? Or is it a hard wired system? Make sure contacts are clear at the jamb side base of the door.
Although, back 2015 I think they were battery operated.
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03-31-2018, 10:04 PM
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#4
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Senior Member
Join Date: May 2014
Location: Alberta - East of the Rockies, West of the Rest
Posts: 1,785
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RV Lock as in www.rvlock.com?
Call customer service @1 888 316-9899 if you can't figure it out on your own. Problem identified after 2 minutes, part shipped after 5 - outstanding service!
__________________
2018 RAM 5500 Laramie CC
Sold: Riverstone Legacy 38RE, 960 Watt Solar, 6x6 Volt AGM Battery Bank, Freedom SW 3012 Inv/Charger
Ordered: 2021....
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03-31-2018, 10:06 PM
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#5
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Senior Member
Join Date: Dec 2016
Location: Lafayette, LA
Posts: 685
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Quote:
Originally Posted by bclemens
Batteries? Or is it a hard wired system? Make sure contacts are clear at the jamb side base of the door.
Although, back 2015 I think they were battery operated.
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If the electric door mechanism is battery operated then they are some very good batteries. Mine is 4 years old and they have not been changed.
Most often the problem is that we didn’t shut the door hard enough.
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03-31-2018, 10:23 PM
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#6
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Senior Member
Join Date: Dec 2012
Location: Tennessee
Posts: 859
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Thanks for the response...batteries located where? Removing inside door panel? Or keypad itself which has silicone all around it?
__________________
Slim, RVing 30 plus years
2015 Dynamax DX3 37 RB
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03-31-2018, 10:26 PM
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#7
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Senior Member
Join Date: Dec 2016
Location: Lafayette, LA
Posts: 685
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Quote:
Originally Posted by AWF1945
Thanks for the response...batteries located where? Removing inside door panel? Or keypad itself which has silicone all around it?
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I have a ‘14 DX3 and have not changed any batteries for the door mechanism or the key fob.
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03-31-2018, 10:29 PM
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#8
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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Quote:
Originally Posted by Cypressloser
RV Lock as in www.rvlock.com ?
Call customer service @1 888 316-9899 if you can't figure it out on your own. Problem identified after 2 minutes, part shipped after 5 - outstanding service! |
Is this a "RV LOCK" system? I didn't see where it is!  Youroo!! 
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03-31-2018, 10:51 PM
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#9
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Senior Member
Join Date: May 2014
Location: Alberta - East of the Rockies, West of the Rest
Posts: 1,785
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Quote:
Originally Posted by youroo
Is this a "RV LOCK" system? I didn't see where it is! Youroo!! |
Not sure either, that's why I added the question mark but formatting on my phone must have screwed up.
Sorry, I'll hide under a rock 
__________________
2018 RAM 5500 Laramie CC
Sold: Riverstone Legacy 38RE, 960 Watt Solar, 6x6 Volt AGM Battery Bank, Freedom SW 3012 Inv/Charger
Ordered: 2021....
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03-31-2018, 11:03 PM
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#10
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,587
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Quote:
Originally Posted by Cypressloser
Not sure either, that's why I added the question mark but formatting on my phone must have screwed up.
Sorry, I'll hide under a rock |
I see a ? mark at the end of your sentence. It just happens to be included in your URL. Maybe I can fix it.
__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69 |
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03-31-2018, 11:06 PM
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#11
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,587
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Quote:
Originally Posted by Cypressloser
RV Lock as in www.rvlock.com?
Call customer service @1 888 316-9899 if you can't figure it out on your own. Problem identified after 2 minutes, part shipped after 5 - outstanding service! |
Now... try this. I put the ‘?’ outside the HTML URL delimiters.
Edit: we still don’t know the answer to what now shows as a question.
__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69 |
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03-31-2018, 11:08 PM
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#12
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Junior Member
Join Date: Jun 2017
Posts: 29
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2018 is hardwired and the contacts are at the bottom of jam. Looks like two small round magnets. Mine had two screws on the outside to pull unit. Has two plugs to unplug and wait a few minutes and then plug back together. Clean of the contacts on both side real good.
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03-31-2018, 11:35 PM
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#13
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Senior Member
Join Date: May 2014
Location: Alberta - East of the Rockies, West of the Rest
Posts: 1,785
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Quote:
Originally Posted by Mr. Dan
Now... try this. I put the ‘?’ outside the HTML URL delimiters.
Edit: we still don’t know the answer to what now shows as a question.
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Thanks for trying to fix it, I'll try to rephrase.
If the door lock is from RV Lock www.rvlock.com and you can't figure it out on your own then try calling their customer service @ 1 888 316-9899.
Their technical service is outstanding, when our door lock died it took them 2 minutes to identify the problem and after 5 minutes I received a message saying the part, in our case the control board, had shipped.
__________________
2018 RAM 5500 Laramie CC
Sold: Riverstone Legacy 38RE, 960 Watt Solar, 6x6 Volt AGM Battery Bank, Freedom SW 3012 Inv/Charger
Ordered: 2021....
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04-01-2018, 05:04 AM
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#14
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Senior Member
Join Date: Dec 2012
Location: Tennessee
Posts: 859
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Thanks for the replies. I'll look into it further and report back.
__________________
Slim, RVing 30 plus years
2015 Dynamax DX3 37 RB
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04-01-2018, 02:08 PM
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#15
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Senior Member
Join Date: Mar 2015
Location: Akron, OH
Posts: 3,294
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Our door needed adjusted, they did t make enough contact to work. After the dealer adjusted the door, no problems
__________________
2023 Dynaquest XL 3700BD
Had...2018 Force HD, 2016 Force, 2014 Thor 33sw
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04-01-2018, 02:33 PM
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#16
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Junior Member
Join Date: Apr 2013
Location: Full timers
Posts: 23
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I had a similar problem with my older current keypad and fob. My fob & pad would quit working after a rain or high humidity. I knew it had a contact on the door jam so I cleaned it nice and shiny but still the problem would come back after a rain. So I removed the contact mounting block and I was able to adjust the spring tension to apply more pressure and it has worked consistently every time since. An adjustment of contact pressure on door contacts may help your problem.
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04-01-2018, 07:13 PM
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#17
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Senior Member
Join Date: Dec 2012
Location: Tennessee
Posts: 859
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Update... pad is working again! I cleaned the door contacts as suggested. They did have a tad of rust on the surface. Cleaned and added a light coat of dielectric grease. Thanks folks.. 👌😎
__________________
Slim, RVing 30 plus years
2015 Dynamax DX3 37 RB
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