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Old 11-21-2019, 11:48 AM   #1
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Peeling Leather Front Seat

2016 coach out of warranty. Pleather has started to flake off at an alarming rate. Passenger seat probably not too far behind. It appears that this is not only a Dynamax problem since it appears on numerous brand forums. What are my options? Don't really want to purchase new seats. Is there some sort of form fitting seat cover? Have you purchased the skins from the furniture maker and installed yourself? I'm pretty handy and have a pair of hog nosed pliers.
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Old 11-21-2019, 12:02 PM   #2
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This seems to be a common problem noted in motor home magazine my 2007 all to has same problem had to put seat covers on it now it got so bad.company who makes seats show be run out of town or RV business.
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Old 11-21-2019, 05:02 PM   #3
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I was at an RV dealer today looking around and they had a 2016 Newmar Dutch Star and I was taken back by how bad the leather looked on all the seats. Just like your picture only amplified 10x. Must have been an industry issue around that timeframe.

Seats falling apart
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Old 11-21-2019, 08:25 PM   #4
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Our 2016 DX3 was awful when we bought it. I had a shop in Alvarado TX quote me $400 each for solid color ultra leather. I can't remember their name but its the same place that does all the warranty work for Motor Home Specialist. We ended up buying new seating instead.
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Old 11-22-2019, 04:27 AM   #5
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Our 2016 DX3 was awful when we bought it. I had a shop in Alvarado TX quote me $400 each for solid color ultra leather. I can't remember their name but its the same place that does all the warranty work for Motor Home Specialist. We ended up buying new seating instead.


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This is what our seats looked like when we purchased our 2015 dx3 in January - we had them recovered in marine grade outdoor vinyl - I will get a pic of the upgrade soon and post - glad we recovered and yes itís annoying but it does seem to be an industry problem not a dynamax specific issue.
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Old 11-22-2019, 09:35 AM   #6
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You can likely jut get a new cover. And While we might be able to pressure the company to replace the cover (at no charge) they do not cover labor out of warranty and its with the same material (or newer version of it). Last time it happened, they were out of the color and we had to do something close.

If it were my coach, I would recover using the leather we run today, which has a 10 year warranty against that peeling (Hydrolysis). It was called Arlington (Chamois-Fog-Steerhide), but when it went to the 10 year warranty, I think it became Arlington Plus..or maybe a different name altogether. The Chamois 2, is not far off of that color.
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Old 11-22-2019, 09:42 AM   #7
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You can likely jut get a new cover. And While we might be able to pressure the company to replace the cover (at no charge) they do not cover labor out of warranty and its with the same material (or newer version of it). Last time it happened, they were out of the color and we had to do something close.

If it were my coach, I would recover using the leather we run today, which has a 10 year warranty against that peeling (Hydrolysis). It was called Arlington (Chamois-Fog-Steerhide), but when it went to the 10 year warranty, I think it became Arlington Plus..or maybe a different name altogether. The Chamois 2, is not far off of that color.


Brian I am always amazed at your quick and thoughtful replies - since Iím only 51 Iím quite sure there will be more coaches in my future - I will surely make sure to try and own a coach from whatever manufacturer you are working for as you really make dynamax stand out with your dedication to your customers ( please share this with your higher ups ).
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Old 11-22-2019, 09:43 AM   #8
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If you can get me the cover I would be willing to install myself.
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Old 11-22-2019, 09:57 AM   #9
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If you can get me the cover I would be willing to install myself.
If you take a picture of the tag and send it to the parts rep they can likely get a price...but make sure you ask for the material that we run today. That stuff is bullet proof. CC Dan Dobecki so he's aware as well.
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Old 11-22-2019, 11:47 AM   #10
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Attachment 219668

This is what our seats looked like when we purchased our 2015 dx3 in January
Wow! only 4 years old.

I have a leather couch I bought in 2003 (16 yrs ago) that still looks like new. The cushions are flattened (from my big'Ol' Butt) but the leather has no peeling at all. My 2013 (6 yrs old) Ford has leather seats that after 60,000 miles have no issues either.

Dynamax has a quality reputation to maintain, and this supplier-related material issue isn't doing their reputation any good. I wonder what the new 2019/20s will look like in 3 years?

Brian, when did Dynamax switch to the 10 yr material??
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Old 11-22-2019, 02:34 PM   #11
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2016 coach out of warranty. Pleather has started to flake off at an alarming rate. Passenger seat probably not too far behind. It appears that this is not only a Dynamax problem since it appears on numerous brand forums. What are my options? Don't really want to purchase new seats. Is there some sort of form fitting seat cover? Have you purchased the skins from the furniture maker and installed yourself? I'm pretty handy and have a pair of hog nosed pliers.
Had the same problem in a Cedar Creek fifth wheel. Located Mfg. tag on bottom of chair then wrote a letter to the CEO of company. Even though the camper is almost 5 years old, they allowed me to purchase another chair at dealer cost. About half a new one.
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Old 11-22-2019, 03:01 PM   #12
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faux leather peels badly. hybrid vinyl lol. $100,000 plus unit and $100 seats.
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Old 11-22-2019, 03:10 PM   #13
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We had the same problem on our Georgetown 2015 this past year. When one starts to go the rest aren't far behind...seats went first...then dinette then couch...all the same stuff.
Our captains seats were done by Williamsburg furniture company (wbfusa.com) and their part dept was able to duplicate our seat covers in a different material we liked but we did have to pay for them and have them installed here. If you're handy...you can probably install them yourself with a set of rings and hog nose pliers but I was in a back brace at the time so hired some local help. The couch and dinette covers were done by Mastercraft and their number is 260-768-4101

Check the underside of all seats or dust skirts for part numbers and or mfr. info.
We found local re-upholsterers were the best bet for re-doing everything except the captains chairs.
Notwithstanding Brian's usual helpful comments...it is quite clear that the material used in half the coaches made back then was cheap AND defective for the purpose and lots of customers driving lots of brands of RV's were financially burned. When the industry as a whole does not issue a recall or free replacement policy on stuff like this, it is a black eye. They CHOSE to use that material to save $$...now they should have chosen to make us whole proactively.
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Old 11-22-2019, 03:57 PM   #14
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Attachment 219668


This is what our seats looked like when we purchased our 2015 dx3 in January - we had them recovered in marine grade outdoor vinyl - I will get a pic of the upgrade soon and post - glad we recovered and yes itís annoying but it does seem to be an industry problem not a dynamax specific issue.


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Recovered seat
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Old 11-22-2019, 05:46 PM   #15
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Testing

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They CHOSE to use that material to save $$...now they should have chosen to make us whole proactively.
They chose to get that material...and either
--Failed to test it, or
--Failed to ask for manufacturer test results.

I had an assignment for a couple of years in "Component Quality and Reliability." Before a new component could be used in the company I had to figure what the failure mechanisms were and figure out the "failure acceleration mechanisms" which are the conditions which cause the original failure mechanisms to occur earlier without introducing new failure mechanisms. We often assumed a 5-year lifetime.

For example, a transistor had to last five years. You could accelerate moisture penetrating the plastic package (along the metal leads) by performing a test in a high humidity, pressure vessel. (Pressure was the accelerator.) You could get the effects of five years life in six weeks.

You could test for surface impurities in the transistor, by operating them reverse-biased at high temperature. The reverse biasing tends to draw impurities into the core (where they cause the transistor to "leak" or not turn all the way off). High temperature, the accelerating factor, makes the atoms more active, so the movement (and aging) occurs quicker. Again, five year behavior in six weeks after a carefully planned test.

Door latches and hinges are tested in fixtures that open and close them 100,000 times. Easy to make that number be the number of opening/closings per day times the number of days in five years. You could do something similar with RV upholstery: A sitting test (repeated perpendicular stress on a stretched membrane), and a sliding test (a rubbing machine). Just a guess, but possible accelerating factors could be high temperature, cold temperature, and high (or low) humidity.

You can bet your RV that Ford, GM, and Fiat-Chrysler have labs that do this. Smaller outfits can either contract it, or simply ask the (trusted) manufacturer for test results.

A good reliability engineer or physicist probably goes for $125K-$150, Add 30% for benefits and divide by the number of RVs to be sold to figure the small price increment. Note that unlike quality inspectors, this job needs to be done once for the component and can be spread across the entire product line. If Forest River merged their supply chain into a single Components Division (which they should), the costs get spread even further and the whole company's reputation benefits.

A good example would be those range hood vents, gutter extensions, and marker lights that turn yellow in three years and crumble in five. I think I could accelerate that to a couple of weeks without introducing new mechanisms, here in my kitchen using cardboard boxes for test chambers.
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Old 11-23-2019, 03:17 PM   #16
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If there's any leather in it at all, it would be "bonded" leather which means it has minimal leather shred but can still be called leather, a marketing gimmick. Seems like all bonded leather fails thusly. Yes, you could use a seat cover, or you can pay an exorbitant price to have it reupholstered in real leather. Frankly, I think good quality vinyl is better than any bonded leather, but you'll still pay quite a bit to have a shop do custom work.
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Old 11-23-2019, 03:53 PM   #17
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If there's any leather in it at all, it would be "bonded" leather which means it has minimal leather shred but can still be called leather, a marketing gimmick. Seems like all bonded leather fails thusly. Yes, you could use a seat cover, or you can pay an exorbitant price to have it reupholstered in real leather. Frankly, I think good quality vinyl is better than any bonded leather, but you'll still pay quite a bit to have a shop do custom work.


I considered having mine done in leather and decided outdoor marine grade vinyl would hold up the best - I am very happy- I think it was like 1200 for them to come remove the seats reupholster and reinstall - it took like 2 weeks we were snowbirding in Texas and we we got a referral from a local rv shop to a upholster
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Old 11-25-2019, 04:11 PM   #18
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Reupholstery Route

The bride and I got about 8 part time years of use (34,000 miles) until our Georgetown Fabric started peeling. We love our unit so we bit the bullet and $9K went to reupholster all furniture with leather on the cockpit chairs and couch; fabric on the Euro chair and one side of dinette seats; and vinyl on the footstool and other side of dinette seats.
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Old 11-25-2019, 07:35 PM   #19
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The bride and I got about 8 part time years of use (34,000 miles) until our Georgetown Fabric started peeling. We love our unit so we bit the bullet and $9K went to reupholster all furniture with leather on the cockpit chairs and couch; fabric on the Euro chair and one side of dinette seats; and vinyl on the footstool and other side of dinette seats.
Looks very nice.
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Old 11-26-2019, 01:20 AM   #20
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My 2016 DX3 showed signs of premature failure of the piping on upholstery after two years. Pictures were taken to document the problem by Dynamax personnel when I was at the Dynamax factory for service. Now, at almost four years, the flaking and fabric wear is an embarrassment. I would not want anyone to see the inside of my motorhome. Dynamax should not want anyone to see the inside of my 2016 DX3. The appearance does not speak well of Dynamax, even as most of the motorhome remains impressive.

The upholstery on the automobiles which I have owned in recent decades have stood up well to use. Over the decades, manufacturers have also made the seats more comfortable. My previous Lazy Daze brand motorhome upholstery showed little signs of wear at four years. Furniture can be manufactured which stands up to use and is comfortable for the life of the vehicle.

Vinyl can be uncomfortable to sit on as it does not ďbreath.Ē

Aware of the cost of quality reupholstering, replacing the furniture might be preferred. Does anyone have observations or recommendations on replacement versus reupholstering? Are some furniture brands known to be superior?
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