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Old 04-19-2019, 09:14 PM   #1
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Plex panel died

2018 Isata 5 30 FW. Plex panel died in the middle of our trip. Can work everything from my phone, thank goodness. I know I've seen posts re this. What did U all do to fix it? I can't remember. Something about unscrew it from the wall, unplug something then plug back in? It did this earlier and rebooted itself when I turned on the generator but this time the gen didnt help it. Thanks!
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Old 04-20-2019, 08:50 AM   #2
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2018 Isata 5 30 FW. Plex panel died in the middle of our trip. Can work everything from my phone, thank goodness. I know I've seen posts re this. What did U all do to fix it? I can't remember. Something about unscrew it from the wall, unplug something then plug back in? It did this earlier and rebooted itself when I turned on the generator but this time the gen didnt help it. Thanks!
There was a thread on here with lots of detail and not too long ago. Try cutting power to the coach for 30 mins or so via the battery off switch? That might let it reset. There is also a circuit breaker that you can reset that might get it working again.
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Old 04-20-2019, 10:02 AM   #3
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Actually removed it from the wall, unplugged it for a minute, then plugged back in and that got it to reboot. Its been working since. Thank you!!
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Old 04-20-2019, 11:24 AM   #4
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2018 Isata 5 30 FW. Plex panel died in the middle of our trip. Can work everything from my phone, thank goodness. I know I've seen posts re this. What did U all do to fix it? I can't remember. Something about unscrew it from the wall, unplug something then plug back in? It did this earlier and rebooted itself when I turned on the generator but this time the gen didnt help it. Thanks!
Glad you got it going! Every time I am boondocking when the voltage draws down anywhere near 12v if I try to use the touch panel it blanks out. When the generator starts and the voltage goes above 13 it will reboot.

What were the circumstances when your panel wigged out?
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Old 04-20-2019, 12:24 PM   #5
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Actually removed it from the wall, unplugged it for a minute, then plugged back in and that got it to reboot. Its been working since. Thank you!!
How do you get it off the wall?
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Old 04-20-2019, 12:41 PM   #6
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Wasn't really doing anything I can think of. Although earlier in the day I put my awning out using my phone app and the lights started flashing and the awning wd only go out in spurts until I switched to the plex panel to put it out the rest of the way. Maybe it had something g to do with that.

The way u take it off the wall is you pop off the corners, unscrew the 4 screws and it comes right out. There is a single plug in the back. Unplug, wait like 15 sec, plug back in, it reboots.
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Old 04-20-2019, 03:19 PM   #7
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Wasn't really doing anything I can think of. Although earlier in the day I put my awning out using my phone app and the lights started flashing and the awning wd only go out in spurts until I switched to the plex panel to put it out the rest of the way. Maybe it had something g to do with that.

The way u take it off the wall is you pop off the corners, unscrew the 4 screws and it comes right out. There is a single plug in the back. Unplug, wait like 15 sec, plug back in, it reboots.
Were you plugged in or dry camping when it happened? Just wondering if it has anything to do with voltage.
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Old 04-20-2019, 05:08 PM   #8
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Were you plugged in or dry camping when it happened? Just wondering if it has anything to do with voltage.
Dry camping.
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Old 04-20-2019, 05:23 PM   #9
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Just for giggles once the voltage gets down a bit touch the pad and see if it blanks out. My does 100% of the time. I can still control everything with my phone, but I don't think this is right.
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Old 04-20-2019, 09:01 PM   #10
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On the 30FW with the panel on the slide wall....I think if the voltage gets low, it is compounded by voltage drop on the cable. Pull the panel and see if there is any cable bunched up behind the panel. We use wire harnesses and think they were making the data cable longer than it needed to be. If there is, it can likely be cut down and some excess taken out of the middle. That might help/.
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