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Old 10-19-2018, 01:09 PM   #1
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Power problem

We have a 2016 DX3 37BH....currently in RV
Park with 50amp hookup & all power was okay. Yesterday we blew the inside 50amp main breaker (donít ask..bad day) and the system switched to inverter power. We reset the breakers, checked everything and it wonít switch back to AC In on the Xantrex. The power on the pole is good. We started the generator and everything works fine... AC In is lit and batteries are charging. Is there a breaker somewhere we are missing for the Xantrex to see shore power?
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Old 10-19-2018, 02:40 PM   #2
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The Xantrex is pass through....so I'm not sure what you are asking??? The inverter can still be ON even when you have AC power...it just won't do anything.

Try this troubleshooting guide.
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File Type: pdf Freedom SW 3012 Troubleshooting Guide.pdf (1.51 MB, 13 views)
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Old 10-19-2018, 03:17 PM   #3
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sounds like your AUTO TRANSFER SWITCH got fried, or maybe it's just a 'loose' connection within it(hopefully), because it's 'seeing' the Generator power, but not the Shore Power.

try a test: plug the 50amp shore cord into the power pedestal - do you hear a 'clunk' from the ATS? if not, it's probably not seeing the shore power.

lastly, it 'could' also be a loose connection within your shore cord end.
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Old 10-19-2018, 03:21 PM   #4
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bclemens is right... the readout for the Inverter will only tell you whether it's 'Inverting' or 'Charging'.
If 'Inverting', then you have no external power... if 'Charging', then you have external power, the Inverter is then in 'standby mode', and the 120v from either the generator or the shore power is 'passing thru' the Inverter to power your outlets.
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Old 10-19-2018, 03:26 PM   #5
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of course, my Magnum inverter may have a different panel and readouts than yours, but they work basically the same...
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Old 10-19-2018, 04:21 PM   #6
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There is also a way within the transfer switch to manually engage it. That is a "transfer switch with surge guard". if you surged...you may have blown that board. So it will not transfer.
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Old 10-19-2018, 06:53 PM   #7
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Thanks for all the help... resetting Xantrex didnít change symptoms.
Looks more like the surge protector is the problem. We have lots of batteries with the solar that are in the way. We have an appointment Monday at LazyDays in Tucson to fix the slide disaster ( rear motor mustíve shorted and started moving out on its own while we were going through the mountains east of El Paso, caused lots of damage)
We hope they have time to look at the power too.
Sure has been a trying trip this year.
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