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Old 12-07-2019, 01:35 PM   #1
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Precision Plex app showing wildly different display info?

My Bluetooth PP App connects to my coach fine, or so it seems. But the info on the app display does NOT appear to be my coach.

When I press the icons for the lights that have similar names I hear a clicking but no response from the lights. The 'Master' icon works however for turning all lights on and off.

The PP panel is fine, but with the app I cannot control the slides, I get improper tank readings etc. It also say "Louisville" in the lower left. Its like it connected to someone else coach. Any thoughts?
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Old 12-07-2019, 04:05 PM   #2
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I guess I woudl make sure you had the latest update of the APP. (Which as a new coach you should). Also, I wonder there are various versions that we have come out with...maybe the wrong 30FW version is selected on the touch screen. I do not recall what you have to do to change that, but PP might. I won;t be able to find out until Monday.
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Old 12-07-2019, 04:29 PM   #3
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How DID we get by before Smart Phones??? leave it home. Go camping. Enjoy!!!
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I know you believe that you understand what you think I said but I'm sure you realize that what you heard is not what I meant
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Old 12-07-2019, 06:19 PM   #4
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Quote:
Originally Posted by bclemens View Post
I guess I woudl make sure you had the latest update of the APP. (Which as a new coach you should). Also, I wonder there are various versions that we have come out with...maybe the wrong 30FW version is selected on the touch screen. I do not recall what you have to do to change that, but PP might. I won;t be able to find out until Monday.
I do have the latest version of the app. Using iPhone 11 Pro. The sales manager had an iPhone X and the service tech had an android phone. We had the same screens on all of our phones.
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Old 12-08-2019, 01:08 PM   #5
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How DID we get by before Smart Phones??? leave it home. Go camping. Enjoy!!!
When your awning control panel is in the middle of the coach, like ours, it’s kind of impossible to see where the awnings are without an app.

Precision Circuits has a support email address on their web site. They have always answered my emails within a day with a competent response and usually the same day, even on weekends. Give them a try.

Ray
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Old 12-10-2019, 05:28 PM   #6
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Precision Circuits has a support email address on their web site. They have always answered my emails within a day with a competent response and usually the same day, even on weekends. Give them a try.
Ray
I will try contacting them tomorrow. I can't even connect to the PP panel anymore.
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