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Old 01-12-2019, 11:02 PM   #31
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Brian,

I will tell you this... people that exaggerate/don't tell the whole truth or flat out lie do it because of how consumers are groomed from years of previous experiences. There's not one of us on here that doesn't have a horror story about how we didn't get something covered because a dealer or manufacturer representative denied a claim that they simply weaseled out of because they didn't want to pay.

I've been in the automotive business for about 40 years and can promise you I have met a handful of people with your integrity and genuine desire to support your product and customers.

Though I haven't been here as long as some people, I've been around long enough to know if anyone has anyone has doubts about your commitment to customer service, I'm here to tell them that Dynamax's customer service is SECOND TO NONE!

Mark
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Old 01-13-2019, 01:27 AM   #32
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X2
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Old 01-13-2019, 07:44 AM   #33
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At the risk of getting beat up by both sides (Customers, Manufacturers & Dealers), as an OEM in another industry, I ALWAYS install system meters that show ALL (100%) of the electrical current running in both the DC and AC systems. "Politics" aside I know (not feel) it is a requirement to always know system state (regardless of system, but especially electrical). This requires some minor rewire (relocate) in order to ensure 100% is monitored (picked up and displayed on meters). If this was done as OEM standard, nothing would be hidden and ALL current draw would be known. Any after the fact DC loads would be obvious (new/unknown wires on battery) and displayed. AC loads can not bypass gauge. In fact after I installed these, I was able to isolate 100% of all the parasitic loads on my RV, even those that draw less than 0.1 amp! This is why I installed a bus bar after the disconnect relay to eliminate all parasitic loads.

DC gauge displays current amp draw, cumulative amp draw, battery condition %. The AC gauge displays current voltage, amperage, and Hz (frequency) - extremely important and overlooked by 99.99% of everyone. Typically on shore power this will be exactly 60Hz regardless of your loads, but on generator it will vary as the rpm changes unless your generator is et correctly initially and the governor is working 100% too. Wattage is also shown for those that can not multiply volts times amps. I think they just wanted to have 4 buttons vs 3 for symmetry - lol.

BTW, there is a cumulative Ah efficiency available in the DC meter (that 99% of users that have this meter do not know about or use) that if used will tell you a minimum of 6 months in advance of when your battery bank will die and need to be replaced!
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Old 01-13-2019, 09:20 AM   #34
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Brian,

I feel your pain! Thanks for sticking with the rest of us!!!!

Mike
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Old 01-13-2019, 09:23 AM   #35
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Ugh this is so frustrating because it truly gives DIY a bad name. Not all of us go about modifying our rigs/houses without a care for best practice or building code.

Customers being customers is another thing. Can't commend you enough for the service your provide after sale of an already above average product. The market place (and even this forum) jumps to the "big bad company is only out to screw you and churn out units" rhetoric way too often. So refreshing to see you continue to defy that even in the face of somebody who may not deserve it
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Old 01-13-2019, 09:45 AM   #36
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Well said FOURWHL!
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Old 01-13-2019, 10:15 AM   #37
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Be kind, guys, some of us got very sleepy in those junior high school science classes that discussed such arcane subjects like AC and DC...

-- Chuck
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Old 01-13-2019, 10:20 AM   #38
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Sometimes I wonder if they even teach science in school anymore.
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Old 01-13-2019, 10:36 AM   #39
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The difference between genius and stupidity is......genius has its limits.
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Old 01-14-2019, 08:07 AM   #40
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Quote:
Originally Posted by emm-dee View Post
The difference between genius and stupidity is......genius has its limits.
Haha that's great. Keeping that for future use
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