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Old 09-26-2012, 12:06 PM   #61
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Originally Posted by katsmeow62 View Post
We are having problems with the dealership that does the warranty work on our new RV. They rarely return our calls and when they do , they call to tell us they are still researching the problem. We have been wating over 2 months for a return phone call. They are an hour away and the next closest dealership is 2 hours away. What do you suggest we do?
Dear Customer,
I still need some addtional information. You sent me the wrong vin number. And I need phone numbers so you can be contacted.

Thanks
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Old 09-30-2012, 12:01 AM   #62
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Thanks SabreSam for all your help with our questions on our new 2013 Sabre 32RCTS-6.

Just took delivery this week on our unit and enjoy the revised features that it came with, Dealer did a great job on our prep and PDI walk thru...no issues.

Here are a few of the changes our's came with that we think you guys did a great job on:

*bike rack-painted black
*decals-sharper/more aggressive styling
*front cap-LED lights
*battery-disconnect switch
*interior lighting-LED
*hard surface countertops-tan color
*cabinets-upgraded design w/residential feel

Keep up the good work!
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Old 09-30-2012, 10:44 AM   #63
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SabreSam,

I while ago you helped us get some new decals to replace ones that were damaged from an unplanned encouter with a apple tree. You also provided me with a procedure for removing and reapplying them, but now can't find it.

Could you please explain that process to us again.

Thanks for the ongoing support!
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Old 10-01-2012, 09:50 PM   #64
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Originally Posted by SimchaSabre
SabreSam,

I while ago you helped us get some new decals to replace ones that were damaged from an unplanned encouter with a apple tree. You also provided me with a procedure for removing and reapplying them, but now can't find it.

Could you please explain that process to us again.

Thanks for the ongoing support!
Will you PM me your contact phone number?
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Old 10-03-2012, 12:03 AM   #65
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Hi SabreSam,

We have a 2010 32BHTS and love it. I am wanting to add a small second AC in the bedroom roof vent and just want to make sure the roof can support the weight?

We have had our camper 2 years now and are very pleased with it! The only problem I can recall is the sliding drawer on the couch that holds the air bed, one of the slider mechanisms broke and it won't stay on track. We just sort of deal with it, not sure how it could be fixed other than replacing the hardware?

Mainly I want to be sure the bedroom can support the AC.

Thanks!
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Old 10-03-2012, 10:43 AM   #66
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One last question SabreSam, we lost a center cap when a wheel worked loose, how would I go about ordering a replacement center cap?

Thanks again!
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Old 10-03-2012, 01:22 PM   #67
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Quote:
Originally Posted by Jallen28145
Hi SabreSam,

We have a 2010 32BHTS and love it. I am wanting to add a small second AC in the bedroom roof vent and just want to make sure the roof can support the weight?

We have had our camper 2 years now and are very pleased with it! The only problem I can recall is the sliding drawer on the couch that holds the air bed, one of the slider mechanisms broke and it won't stay on track. We just sort of deal with it, not sure how it could be fixed other than replacing the hardware?

Mainly I want to be sure the bedroom can support the AC.

Thanks!
Dear Customer
Yes the roof is constructed to support the weight of a small AC. You might visit the sofa manufactures website www.flairinteriors.com for the sofa hardware.
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Old 10-03-2012, 01:22 PM   #68
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Quote:
Originally Posted by Jallen28145
One last question SabreSam, we lost a center cap when a wheel worked loose, how would I go about ordering a replacement center cap?

Thanks again!
You can order that through and Sabre dealer.
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Old 10-04-2012, 09:41 PM   #69
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Hello Sabre Sam
We have a 2011 290RES....and really like it.Our dealer is some distance away so I thought I'd ask you first.One small problem I have ...the flexible "cable track" that supports the wiring for the slide out...."the black plastic thingy with the wires attached that moves in/out with the slide"...ours is broken in half...Is this something I should expect my dealer to replace and cover the cost of?..
Thanks
KevnVal
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Old 10-04-2012, 09:54 PM   #70
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Quote:
Originally Posted by kevnval
Hello Sabre Sam
We have a 2011 290RES....and really like it.Our dealer is some distance away so I thought I'd ask you first.One small problem I have ...the flexible "cable track" that supports the wiring for the slide out...."the black plastic thingy with the wires attached that moves in/out with the slide"...ours is broken in half...Is this something I should expect my dealer to replace and cover the cost of?..
Thanks
KevnVal
If it's still under warranty it should be covered at no cost to you.
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