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08-15-2013, 05:10 PM
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#21
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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32bhok nice arch.
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08-15-2013, 11:03 PM
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#22
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Member
Join Date: Apr 2013
Posts: 32
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yeah you can see the difference for sure
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08-15-2013, 11:18 PM
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#23
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Senior Member
Join Date: Apr 2012
Location: Illinois
Posts: 880
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I've got a 2014 and will check this out tomorrow as I am getting ready to head out for another trip and happen to have it sitting in my driveway. This will give you a good comparison. I am pretty good about checking my tires every time and haven't noticed anything with mine yet. Got about 3500 miles on them right now with no problems as of yet. I'll try and take some pics as well.
__________________
Jack of all trades - Master of none
2012 F350 CC DRW - 6.7L PSD
2014 Sabre 36QBOK
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08-17-2013, 08:27 AM
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#24
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Senior Member
Join Date: Apr 2012
Location: Illinois
Posts: 880
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Finally got a chance to take a pic this morning.
__________________
Jack of all trades - Master of none
2012 F350 CC DRW - 6.7L PSD
2014 Sabre 36QBOK
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08-23-2013, 11:43 PM
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#25
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Member
Join Date: Apr 2013
Posts: 32
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OK, So i talked to the warranty guys with Forest River and they were great help and sent me new springs right away. I actually received them this afternoon!!
Here comes where good goes to really F-in Bad. So the mechanic is under the trailer taking a look and he calls me over and tells me the frame is bent....... So i crawled under and took a look...... YUP its BENT! it actually buldges in right about in between the two tires... Well this probably explains why the slide is acting up. still not sure why the leaf springs are flat as well.... I guess thats it for camping this summer!
I am not sure how this is going to play out with the warranty but i dont have any idea how or if you even can fix it, and to be honest i dont even want the cured thing anymore... SOOOOO FRUSTRATED AND DONE WITH THIS THING.
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08-23-2013, 11:45 PM
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#26
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Member
Join Date: Apr 2013
Posts: 32
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08-28-2013, 03:25 PM
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#27
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Member
Join Date: Apr 2013
Posts: 32
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Some more pics of the frame damage.....
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08-28-2013, 03:27 PM
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#28
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by hep100
Some more pics of the frame damage.....
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Ouch!
What's next?
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08-28-2013, 03:32 PM
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#29
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Member
Join Date: Apr 2013
Posts: 32
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Not sure, hopefully my money back.
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08-28-2013, 03:37 PM
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#30
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Member
Join Date: Sep 2012
Location: Southeast Utah
Posts: 1,157
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I'm not sure I would ever accept it back with a bent frame like that. No way to ever make it straight again without removing the entire structure that has been built on the frame.
Wow. That just sucks real bad. I am very sorry for your troubles. I hope FR does the right thing for you.
__________________
Shane & Antoinette
2012 Ford F-450 SuperDuty
2013 Crusader 355BHQ
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08-28-2013, 10:09 PM
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#31
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Member
Join Date: Apr 2013
Posts: 32
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Yeah, they have been really good to deal with so far so i hope that continues and they do the right thing.
I agree that i don't think it can ever be fixed properly and i do not ever want to see it again. It is really too bad because it is still the best trailer out there that suits what we are looking for and i liked it a lot in spite of all the problems but i would just rather them come get it and give me my money back and be done with it for now.
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08-29-2013, 03:14 PM
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#32
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Member
Join Date: Apr 2013
Posts: 32
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Well, I got a complete bullshit email from Forest River today. They are claiming it is not warrantable..... what a joke. They sell me a complete piece of **** for top dollar and the tell me to screw myself basically. I hope you all tell your friends and family to stay away from these clowns. see their email below.
Steve,
I did get the emails that you have sent and I do thank you.
After further review it has been determined that this is damage and that it is not a warrantable item. We did send the springs to you as a goodwill and you can keep them.
Thank You
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08-29-2013, 03:16 PM
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#33
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Member
Join Date: Apr 2013
Posts: 32
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08-29-2013, 03:29 PM
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#34
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Member
Join Date: Sep 2012
Location: Southeast Utah
Posts: 1,157
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I can't even begin to imagine how mad I would be.
I am very sorry for your trouble.
__________________
Shane & Antoinette
2012 Ford F-450 SuperDuty
2013 Crusader 355BHQ
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08-29-2013, 03:34 PM
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#35
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Member
Join Date: Apr 2013
Posts: 32
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I am vibrating I am so mad. I guess I will see what my lawyer has to say about it..
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08-29-2013, 04:07 PM
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#36
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Senior Member
Join Date: Jul 2011
Location: Stromsburg, Nebraska
Posts: 1,682
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Yes, I would definitely have a lawyer involved. So, they (first river) are saying you hit something, our overloaded it or?? How could this be damage? ::Confused::
Keep trying to get to higher ups, and have a Lawyer draft a letter. Make sure you include all conversations, whether email or phone, include pics, and a basic not accepting their current answer approach.
Good luck.
Really sorry for you. Maybe they can still come thru.
__________________
Joel and Teresa
2016 Sabre 34TBOK
2006 GMC 3500 CC LB DRW 4X4
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08-29-2013, 08:17 PM
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#37
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Member
Join Date: Apr 2013
Posts: 32
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They are saying it is Damaged. I have no idea how you can damage the frame of a trailer when the wheels are still perfect and the body of the trailer doesn't even have so much as a scuff on it. The frame doesn't even have a scuff... Explain that!
I really thought i made the right choice buying a Sabre but i guess they are just low life's like the rest of them. oh well, i am going to meet with the lawyer tomorrow and they will end up giving me my money back and covering all the costs lost with this thing.
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08-30-2013, 03:43 PM
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#38
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Senior Member
Join Date: Mar 2013
Posts: 710
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That's really a cold response from Forest River and surely does not sound like the same Forest River present at the Goshen FROG rally. I can understand their point, but it sure deserves more than a 2 sentence response and probably requires at the least, a factory rep visit to inspect the damage and confer with you one on one. I sure hope you get this resolved.
__________________
Heartland Big Country 3150RL
2013 Ford SD F250 4x4 SC; 6.2
Reese 18K Elite w/slider - Rockford, Michigan
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08-30-2013, 03:44 PM
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#39
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Senior Member
Join Date: Mar 2013
Posts: 710
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Oh...one other thing. What's to say it was not damaged during transportation from the factory to your dealer and not discovered until later?
__________________
Heartland Big Country 3150RL
2013 Ford SD F250 4x4 SC; 6.2
Reese 18K Elite w/slider - Rockford, Michigan
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08-30-2013, 04:24 PM
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#40
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Member
Join Date: Apr 2013
Posts: 32
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Exactly, they didn't even so much as ask to take a look, they are just basing their decision off the pics they asked me to send them. They are a truly pathetic company in my opinion.
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