Reply
 
Thread Tools Display Modes
Old 08-28-2013, 11:09 PM   #31
Member
 
hep100's Avatar
 
Join Date: Apr 2013
Posts: 32
Yeah, they have been really good to deal with so far so i hope that continues and they do the right thing.

I agree that i don't think it can ever be fixed properly and i do not ever want to see it again. It is really too bad because it is still the best trailer out there that suits what we are looking for and i liked it a lot in spite of all the problems but i would just rather them come get it and give me my money back and be done with it for now.
__________________

__________________
hep100 is offline   Reply With Quote
Old 08-29-2013, 04:14 PM   #32
Member
 
hep100's Avatar
 
Join Date: Apr 2013
Posts: 32
Well, I got a complete bullshit email from Forest River today. They are claiming it is not warrantable..... what a joke. They sell me a complete piece of **** for top dollar and the tell me to screw myself basically. I hope you all tell your friends and family to stay away from these clowns. see their email below.

Steve,

I did get the emails that you have sent and I do thank you.

After further review it has been determined that this is damage and that it is not a warrantable item. We did send the springs to you as a goodwill and you can keep them.

Thank You
__________________

__________________
hep100 is offline   Reply With Quote
Old 08-29-2013, 04:16 PM   #33
Member
 
hep100's Avatar
 
Join Date: Apr 2013
Posts: 32
I have never been more pissed off in my life.
__________________
hep100 is offline   Reply With Quote
Old 08-29-2013, 04:29 PM   #34
Member
 
Lynkage's Avatar
 
Join Date: Sep 2012
Location: Denver
Posts: 1,149
I can't even begin to imagine how mad I would be.

I am very sorry for your trouble.
__________________
Shane & Antoinette
2012 Ford F-450 SuperDuty
2013 Crusader 355BHQ
Lynkage is offline   Reply With Quote
Old 08-29-2013, 04:34 PM   #35
Member
 
hep100's Avatar
 
Join Date: Apr 2013
Posts: 32
I am vibrating I am so mad. I guess I will see what my lawyer has to say about it..
__________________
hep100 is offline   Reply With Quote
Old 08-29-2013, 05:07 PM   #36
Senior Member
 
jtstromsburg's Avatar
 
Join Date: Jul 2011
Location: Stromsburg, Nebraska
Posts: 1,654
Yes, I would definitely have a lawyer involved. So, they (first river) are saying you hit something, our overloaded it or?? How could this be damage? ::Confused::

Keep trying to get to higher ups, and have a Lawyer draft a letter. Make sure you include all conversations, whether email or phone, include pics, and a basic not accepting their current answer approach.

Good luck.

Really sorry for you. Maybe they can still come thru.
__________________
Joel and Teresa
2016 Sabre 34TBOK
2006 GMC 3500 CC LB DRW 4X4
jtstromsburg is online now   Reply With Quote
Old 08-29-2013, 09:17 PM   #37
Member
 
hep100's Avatar
 
Join Date: Apr 2013
Posts: 32
Thumbs down

They are saying it is Damaged. I have no idea how you can damage the frame of a trailer when the wheels are still perfect and the body of the trailer doesn't even have so much as a scuff on it. The frame doesn't even have a scuff... Explain that!

I really thought i made the right choice buying a Sabre but i guess they are just low life's like the rest of them. oh well, i am going to meet with the lawyer tomorrow and they will end up giving me my money back and covering all the costs lost with this thing.
__________________
hep100 is offline   Reply With Quote
Old 08-30-2013, 04:43 PM   #38
Senior Member
 
Lloydg's Avatar
 
Join Date: Mar 2013
Posts: 651
That's really a cold response from Forest River and surely does not sound like the same Forest River present at the Goshen FROG rally. I can understand their point, but it sure deserves more than a 2 sentence response and probably requires at the least, a factory rep visit to inspect the damage and confer with you one on one. I sure hope you get this resolved.
__________________

Heartland Big Country 3150RL
2013 Ford SD F250 4x4 SC; 6.2
Reese 18K Elite w/slider - Ada, Michigan
Lloydg is offline   Reply With Quote
Old 08-30-2013, 04:44 PM   #39
Senior Member
 
Lloydg's Avatar
 
Join Date: Mar 2013
Posts: 651
Oh...one other thing. What's to say it was not damaged during transportation from the factory to your dealer and not discovered until later?
__________________

Heartland Big Country 3150RL
2013 Ford SD F250 4x4 SC; 6.2
Reese 18K Elite w/slider - Ada, Michigan
Lloydg is offline   Reply With Quote
Old 08-30-2013, 05:24 PM   #40
Member
 
hep100's Avatar
 
Join Date: Apr 2013
Posts: 32
Exactly, they didn't even so much as ask to take a look, they are just basing their decision off the pics they asked me to send them. They are a truly pathetic company in my opinion.
__________________

__________________
hep100 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 12:28 PM.