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Old 02-24-2014, 09:52 PM   #171
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I'm always right by his side! And happy to do so
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2014 Sabre 36QBOK - 7.......sort of
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Old 02-24-2014, 09:58 PM   #172
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Awwww!!!!

oops. forgot to check mark that stupid box again!
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Old 02-24-2014, 10:01 PM   #173
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Quote:
Originally Posted by dleighb View Post
I'm always right by his side! And happy to do so
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Old 02-24-2014, 10:05 PM   #174
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Thanks guys, good info as always...

And I don't 'think' I have the Schwintecs on my QBOK???? That photo showing the side does not look familiar, but I will need to confirm next trip out...
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Old 02-25-2014, 07:10 PM   #175
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Well, on Saturday we thought we were very close to a resolution. Here we are on Tuesday night, and still no final solution. Forest River has agreed that something has to be done but they are not sure how to go about it. They have agreed in principal to make it right - but that term is wide open to interpretation. I just assumed that "right" meant the same thing to FR as it did to me.......

So we just keep waiting and hoping for good news.....
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Old 02-25-2014, 07:16 PM   #176
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Hope you finally get this whole thing resolved to your satisfaction.
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Old 02-25-2014, 07:19 PM   #177
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Here's hoping!
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Old 02-25-2014, 07:48 PM   #178
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Would they tell you the range of options they are considering?
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Old 02-25-2014, 08:11 PM   #179
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Yes, Narboza - they have told us several options they are considering. The problem is that this is now in the hands of upper management and we are not "in" on those discussions. They have told us that they have the right to do some things that are more to our favor than others - but won't make an actual bona-fide offer. We feel that whatever they offer we still have the right to negotiate if we are not satisfied by the terms of their deal...but right now we are just anxious to hear their firm offer. I do feel like they have listened to our concerns, and I do feel "heard" but it remains to be seen if that benefits me
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Old 02-25-2014, 08:37 PM   #180
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When I worked for a big home builder, I worked my way up to the management team...middle management but hey, i got to wear loafers and nice slacks, no more work boots and dockers.
I had construction guys, sales and warranty people under my supervision. If there was a warranty problem that my staff couldn't handle, I'd step in to make it right. If the warranty person had more than one unsatisfied customer, he'd be looking for work. If a warranty issue ever went above me to "upper management", I would have been looking for work. I can't see how this is so hard for them. Customer loyalty and referrals are invaluable. They need to ask themselves how they would like to be treated if the situation was reversed and act accordingly. It's really that simple. That's how I ran things and never had an issue. Hopefully they will see the light.
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