Closed Thread
 
Thread Tools Display Modes
Old 02-12-2014, 03:07 PM   #61
Senior Member
 
MagnoliaTom's Avatar
 
Join Date: Oct 2013
Location: Texas
Posts: 316
Quote:
Originally Posted by Ford Idaho View Post
Cool!

Mamma need be happy or else.
Aint that the truth....Mamma aint happy, nobody happy
__________________

__________________
2014 Freedom Express 320BHDS Liberty Edition 50th Anniversary
2005 F250 Lariat SuperCrew 6.0 PS Diesel
2004 Excursion Limited 4x4 6.0 PS Diesel
2000 Excursion Limited 7.3 PS Diesel Sold:crying

MagnoliaTom is offline  
Old 02-12-2014, 08:30 PM   #62
Senior Member
 
Join Date: Feb 2014
Posts: 103
Update, today was a very good day at the plant. We had to stay a extra night because the repairs were not complete which is a tad bit disappointing because it has been here for 3 1/2 months already. They have gone above and beyond what I expected upon my arrival to make things right. We had our own tech like Doug to follow me around all day to do what every I asked of him which made things very easy today. Gary and John were the best you could ask for as managers today, they jumped through hoops to get different techs to do there work on my camper. We Should be ready to take her again tomorrow, hope the finishing touches go as smooth as today.
__________________

__________________
Mad DADDY is offline  
Old 02-12-2014, 08:39 PM   #63
Member
 
Join Date: Feb 2014
Location: Louisville, KY
Posts: 56
And yes, I am looking forward to being happy momma again
__________________
2014 Sabre 36QBOK - 7.......sort of
dleighb is offline  
Old 02-12-2014, 08:45 PM   #64
Senior Member
 
Ford Idaho's Avatar
 
Join Date: Sep 2013
Location: Idaho
Posts: 9,840
Talking

Quote:
Originally Posted by dleighb View Post
And yes, I am looking forward to being happy momma again
See there, mamma gonna be happy.

*insert collective sigh of relief SFX here*
__________________
2016 F350 6.7L LB CC Reese 28K 2014 Chaparral Lite 266sab
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." 2014 19 days camping 2015 17 days camping201620 days camping
Ford Idaho is offline  
Old 02-12-2014, 09:26 PM   #65
Senior Member
 
jlbreaux's Avatar
 
Join Date: Sep 2012
Location: South, La. AKA Cajun Country
Posts: 265
I know what you guy's went through, but I had to go through the same BS with the dealer. Best of luck to you guy's, I hope all works out well!
__________________
2011 Puma Unleashed 365 QLB
2006 GMC HD Sierra SLT quad cab 4x4 6.6L LBZ Allison tranny
2008 Arctic Cat Prowler 650 H1
2006 Polaris H.O. 500EFI Sportsman
1996 Harley Davidson Heritage Softail
jlbreaux is offline  
Old 02-13-2014, 10:46 AM   #66
Member
 
Join Date: Feb 2014
Location: Louisville, KY
Posts: 56
They worked on our unit a long time yesterday and are still working hard this morning. They called in a tech from lippert to address the shaking and horrible noise in the slides.....still not sure how they will address that one. All of the other fixes have been done. Waiting still....
__________________
2014 Sabre 36QBOK - 7.......sort of
dleighb is offline  
Old 02-13-2014, 02:00 PM   #67
Member
 
Join Date: May 2012
Posts: 98
I'm not trying to sound rude but paying this much for a unit taking it back several times, then sending it back to the factory for them to keep it for months and then have to go hold their hand so they fix it right is total BS. Not everybody can miss work days on end to travel to the factory. If Gary and the plant manager where doing their job forest river would not allow such junk to leave the plant. Sorry for that rant. I'm done.
__________________
bignugget is offline  
Old 02-13-2014, 02:23 PM   #68
Member
 
Join Date: Feb 2014
Location: Louisville, KY
Posts: 56
All I can say is that they have treated us like gold. All parties acknowledge that the processes here at the plant could and should be improved, but they're standing behind their product and in the end that's all you can really hope for. Three days ago all I wanted with regard to this camper was out, now I can't wait to go camping in her again! These guys had a lot of work to do to keep me as a customer and I cannot imagine owning anything other than a Sabre from this point forward.

Thank you to john and Gary and all the forest river group!
__________________
2014 Sabre 36QBOK - 7.......sort of
dleighb is offline  
Old 02-13-2014, 02:58 PM   #69
Senior Member
 
Join Date: Jan 2012
Posts: 2,320
Glad to hear you are satisfied with the outcome, now go camping and enjoy your rebuilt rig. I would also plan to go the FROG rally in August.
__________________
dblr is offline  
Old 02-13-2014, 05:27 PM   #70
Senior Member
 
Jerry01's Avatar
 
Join Date: Oct 2013
Location: Valencia, Ca
Posts: 199
Wow! After reading through all seven pages, I thought for sure this was not going to go well. It looks as though things have turned out for the better. My only issue is that the managers on site are "jumping through hoops" to get things done. Why couldn't they have jumped through hoops for the first 3 1/2 months? As others have said, we can't all take numerous days off just to inspect a trailer that shouldn't of had this many problems to begin with. I hope your next camping trip(s) go without any issues whatsoever. Jerry.
__________________

__________________
2005 GMC Sierra 2500HD, Duramax 2WD CC/SB
2013 Cardinal 3030RS full body paint
B&W Companion slider, air bags, EFI Live Custom tuning by So Cal Diesel
Jerry01 is offline  
Closed Thread

Tags
customer service, factory, sabre, service, warranty

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 06:19 AM.