When I got my 34 REQS -6, my shower tracks were installed backwards, with the drain weeps on the outside draining water on the floor. And my windows on the sofa slide out were installed 90 degrees off. Couldn't understand how the windows were supposed to stay open, they would just fall down when they were raised. Some dumbass at the factory put them in wrong. They're supposed to open horizontally. Duh. Well I have a fantastic dealer that corrected everything that was wrong no fuss, and quickly. Mantelli trailer sales Lockport N.Y.