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Old 03-18-2016, 02:04 AM   #1
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New Sabre Warranty Manager

With my Sabre in the shop for an extended amount of time for repairs again, I reached out to Gary Grigsby for help as I have in the past. I learned Gary is no longer with Sabre. The new warranty manager is Cary Jones. I began dealing with Cary yesterday via email and so far everything is going well. You can find Cary's contact info on the forest river sabre contact us page.
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Old 03-18-2016, 06:20 AM   #2
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Do you know where Gary went, maybe another division of FR? Might end up being a good contact for other folks if so.
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Old 03-18-2016, 08:22 AM   #3
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I know he is still with forest river, I will have to see if I can find out what he is doing now.
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Old 03-18-2016, 09:11 AM   #4
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I'm dealing with Cary as well. Everything sounds good so far but we will see......

Funny thing is that it seems every person I have dealt with at Sabre and Lippert tells me they just came into their new position. Either a big shakeup going on there or they move people around a lot to keep stalling customers. At the very least they all act like they care. I will reserve judgement until my issues are resolved.
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Old 03-18-2016, 11:21 PM   #5
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With Sabre being switched from Palomino to Forest River there were some changes in staffing. Lippert staffing changes have nothing to do with Sabre as they are separate companies. Lipoert is a supplier for FR. Robert Smith is not new, we met him at the factory rally this past August. Cary is brand new. From what I've researched, it appears Cary may have come from Evergreen.
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Old 03-18-2016, 11:31 PM   #6
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Do you know where Gary went, maybe another division of FR? Might end up being a good contact for other folks if so.
Gary Grigsby transferred to the Class A division at Coachmen a couple of weeks ago.
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Old 03-19-2016, 06:22 AM   #7
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Gary Grigsby transferred to the Class A division at Coachmen a couple of weeks ago.
Thanks Bob. Are you back in In? We will be there the week after Easter, checking out River Stone.
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Old 03-19-2016, 10:23 AM   #8
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Thanks Bob. Are you back in In? We will be there the week after Easter, checking out River Stone.
Just replied to your e-mail.
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Old 03-23-2016, 10:11 AM   #9
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Interesting that the Dealer Warranty Contact sheet says someone else:
https://dealers.forestriverinc.com/D...nformation.pdf

BUT- does anyone have a number/email for this Cary? I have some paint issues that I'm hoping they honor.
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Old 03-23-2016, 10:30 AM   #10
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Interesting that the Dealer Warranty Contact sheet says someone else:
https://dealers.forestriverinc.com/D...nformation.pdf

BUT- does anyone have a number/email for this Cary? I have some paint issues that I'm hoping they honor.
Cary Jones in Sabre Warranty and Service is at (574) 642-3079.
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