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03-18-2016, 01:04 AM
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#1
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Moderator Emeritus
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
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New Sabre Warranty Manager
With my Sabre in the shop for an extended amount of time for repairs again, I reached out to Gary Grigsby for help as I have in the past. I learned Gary is no longer with Sabre. The new warranty manager is Cary Jones. I began dealing with Cary yesterday via email and so far everything is going well. You can find Cary's contact info on the forest river sabre contact us page.
__________________
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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03-18-2016, 05:20 AM
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#2
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Senior Member
Join Date: Jan 2012
Posts: 5,432
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Do you know where Gary went, maybe another division of FR? Might end up being a good contact for other folks if so.
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03-18-2016, 07:22 AM
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#3
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Moderator Emeritus
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
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I know he is still with forest river, I will have to see if I can find out what he is doing now.
__________________
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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03-18-2016, 08:11 AM
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#4
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Senior Member
Join Date: Mar 2015
Location: CT
Posts: 365
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I'm dealing with Cary as well. Everything sounds good so far but we will see......
Funny thing is that it seems every person I have dealt with at Sabre and Lippert tells me they just came into their new position. Either a big shakeup going on there or they move people around a lot to keep stalling customers. At the very least they all act like they care. I will reserve judgement until my issues are resolved.
__________________
2015 Ram 3500 CC SRW SB 6.7 Cummins
2015 Sabre 36QBOK-7
Nights Camped, 2015: 23, 2016: 27, 2017: 29, 2018: 22, 2019: 29
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03-18-2016, 10:21 PM
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#5
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Moderator Emeritus
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
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With Sabre being switched from Palomino to Forest River there were some changes in staffing. Lippert staffing changes have nothing to do with Sabre as they are separate companies. Lipoert is a supplier for FR. Robert Smith is not new, we met him at the factory rally this past August. Cary is brand new. From what I've researched, it appears Cary may have come from Evergreen.
__________________
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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03-18-2016, 10:31 PM
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#6
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,519
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Quote:
Originally Posted by dblr
Do you know where Gary went, maybe another division of FR? Might end up being a good contact for other folks if so.
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Gary Grigsby transferred to the Class A division at Coachmen a couple of weeks ago.
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03-19-2016, 05:22 AM
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#7
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Senior Member
Join Date: Jan 2012
Posts: 5,432
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Quote:
Originally Posted by F.R.O.G.
Gary Grigsby transferred to the Class A division at Coachmen a couple of weeks ago.
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Thanks Bob. Are you back in In? We will be there the week after Easter, checking out River Stone.
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03-19-2016, 09:23 AM
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#8
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,519
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Quote:
Originally Posted by dblr
Thanks Bob. Are you back in In? We will be there the week after Easter, checking out River Stone.
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Just replied to your e-mail.
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03-23-2016, 09:11 AM
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#9
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Always Learning
Join Date: Nov 2011
Location: Four Corners, FL
Posts: 21,891
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Interesting that the Dealer Warranty Contact sheet says someone else:
https://dealers.forestriverinc.com/D...nformation.pdf
BUT- does anyone have a number/email for this Cary? I have some paint issues that I'm hoping they honor.
__________________
Officially a SOB with a 2022 Jayco Precept 36C
Checkout my site for RVing tips, tricks, and info | Was a Fulltime Family for 5 years, now we're part-timing on long trips
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03-23-2016, 09:30 AM
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#10
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,519
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Quote:
Originally Posted by ependydad
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Cary Jones in Sabre Warranty and Service is at (574) 642-3079.
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04-26-2016, 08:01 PM
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#11
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Senior Member
Join Date: Mar 2014
Location: Grand Rapids, Mi
Posts: 315
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Thanks for the info... I contacted Carey and Curtis at the Sabre division and they were very helpful with my Glide Rail problem...same with General Manager Jeremiah Grubert and the technicians who completed the repair.
Sent from my iPhone using Forest River Forums
__________________
2015 F350 Lariat Crewcab DPS SWD 4x4
2013 Sabre BKOK 31
andersen ultimate 5th wheel hitch
Renogy Solar Suitcase
Progressive Industries EMS
Sea Eagle 420 Tandem Inflatable Kayak
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