Reply
 
Thread Tools Display Modes
Old 09-28-2015, 10:53 AM   #1
Senior Member
 
Join Date: Mar 2013
Location: Florida/Thailand/Texas
Posts: 230
2012 Mercedes-Benz Warranty Service-Orlando, FL

I started doing some research today on the subject since I am almost at 20,000 miles on my 2013 Solera "S"/2012 Chassis and want to get the latest computer updates and service checks done, etc. Called the local Freightliner which is closer to my house and was told by the service manager there that they can no longer due Warranty Service on Mercedes-Benz Sprinters due to some dealer politics, even though Freightliner is owned by Daimler AG. Called the closest Mercedes-Benz dealership to my house to find they do not service Sprinter trucks-"GO FIGURE!" I hope I am out of state when my Sprinter hits 20,000 miles!!

CaptDan

__________________

__________________
CaptDan is offline   Reply With Quote
Old 09-28-2015, 11:22 AM   #2
Senior Member
 
Join Date: Dec 2014
Location: Washington State
Posts: 114
Hey, CaptDan ... Benz USA authorized Sprinter dealership ... in Tacoma WA refuses to accept Sprinter RV's for warranty service on brake systems because "we do not have the lift capability" ... surely they've heard of using a jack? Have to wonder about the process Benz USA uses to authorize dealerships to sell Sprinters.
__________________

__________________
MiataHoarder is offline   Reply With Quote
Old 09-28-2015, 01:16 PM   #3
Senior Member
 
Mikegjax's Avatar
 
Join Date: Aug 2013
Location: Orange Park Fl.
Posts: 1,326
FYI, there is a MB dealer in Jacksonville Florida that services Sprinters; Freightliner in Jax will not.
__________________
2014 Solera 24R
USN Retired
Mikegjax is offline   Reply With Quote
Old 11-17-2015, 05:34 PM   #4
Senior Member
 
MNtraveler's Avatar
 
Join Date: Oct 2015
Posts: 1,702
There is only one authorized MBS dealer in the entire state of MN - other MB dealers say they are not authorized to work in Sprinters. One said it is working on certification. The one certified is NOT in the Twin Cities! Our RV dealer says there is another local company that will service them but I have to call them and see if they are factory authorized for warranty and preventive (warranty conditions) service. Fingers crossed.


Land of 10,000 Lakes
2016 Forester MBS 2401R
__________________
2016 Forester 2401R
MNtraveler is offline   Reply With Quote
Old 11-17-2015, 05:37 PM   #5
Senior Member
 
CharSolera's Avatar
 
Join Date: Jan 2015
Posts: 170
Did you try Freightliner? They often service MBS.
__________________
Charlene
and catpanions, Purrl & Lucy Lu
2014 Solera 24S
CharSolera is offline   Reply With Quote
Old 11-17-2015, 05:43 PM   #6
Senior Member
 
MNtraveler's Avatar
 
Join Date: Oct 2015
Posts: 1,702
OK yes it's I-State in Blaine, MN and they verified they are MB authorized even though not listed on the MB web site. And since it's a truck center the size doesn't concern them at all. (They said since it's chassis work they rarely have to put them on a lift.) 😃

PS: Also Inver Grove Heights MN and some other Iowa, SD and Montana locations. I don't know if the non-MN ones handle MB but worth asking if near you.

http://www.istatetruck.com/


Land of 10,000 Lakes
2016 Forester MBS 2401R
__________________
2016 Forester 2401R
MNtraveler is offline   Reply With Quote
Old 11-17-2015, 10:59 PM   #7
Senior Member
 
MNtraveler's Avatar
 
Join Date: Oct 2015
Posts: 1,702
Quote:
Originally Posted by CharSolera View Post
Did you try Freightliner? They often service MBS.
I'll check them out next. Thanks!
__________________

__________________
MNtraveler is offline   Reply With Quote
Reply

Tags
2012, service, warranty

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:00 AM.