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Old 12-30-2015, 10:00 PM   #1
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2400R sofa stitching coming loose

Is anyone have problems with the sofa stitching? Any thoughts on how to keep this from getting worse other than yet another trip to the dealer to address yet another problem?Click image for larger version

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Old 12-30-2015, 10:44 PM   #2
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I had the same thread issue on my new Forester 2 weeks after we got it. I looked underneath and got the manufacturers tag information and took photos. I talked to my salesman and sent him the photo and the tag information. It took about 2 months to get a replacement in to the dealer. They replaced it in a manner of minutes. They believe the thread was never tied off. Good luck!
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Old 12-31-2015, 07:08 AM   #3
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Thank you! I'll try to do the same. I appreciate your reply!
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Old 12-31-2015, 10:01 AM   #4
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If you are out of warranty a small drop of a "super glue" type product will usually keep loose threads like that from becoming a problem....
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Old 01-02-2016, 02:52 AM   #5
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Or you can take a needle and a similar color thread and stitch that loose thread right back onto the couch so it won't pull out. I certainly don't see replacing the cushion for this. If the 'leather' starts ripping through at multiple stitching points, that would be a problem needing replacement.


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Old 01-02-2016, 01:31 PM   #6
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[QUOTE=MNtraveler :Or you can take a needle and a similar color thread and stitch that loose thread right back onto the couch so it won't pull out. I certainly don't see replacing the cushion for this. If the 'leather' starts ripping through at multiple stitching points, that would be a problem needing replacement.


We thought of that also. But, the dealer said they wanted to replace it to prevent further problems down the road. Ours was 2 weeks old at the time and under warranty. We thought they would just send the faux leather cover, but they shipped the entire sofa cushion bottom.
We paid a lot of money for the MH and this is the kind of service we'd expect from our dealer and FR. So far, I am happy with the responses from both concerning our issues.
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Old 01-02-2016, 02:14 PM   #7
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That's good! Glad to hear it!
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