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Old 02-03-2016, 03:34 PM   #31
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Chassis has airbags. Do you mean more airbags? One thing to consider...the Sprinter seats are cloth and we recover them in leather. If you want side curtain airbags that deploy from the seat (like the Dodge Promaster) You can no longer recover the seats...at least no place around here will touch them.
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Old 02-03-2016, 03:45 PM   #32
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Chassis has airbags. Do you mean more airbags? One thing to consider...the Sprinter seats are cloth and we recover them in leather. If you want side curtain airbags that deploy from the seat (like the Dodge Promaster) You can no longer recover the seats...at least no place around here will touch them.
Air Bag - Front Thorax Driver, Co-Driver $365
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Old 02-03-2016, 04:27 PM   #33
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I bought a used 2010 Solera and yes, we love it! Let someone else take the depreciation, put on new tires, replaced batteries so far, and a couple of owner-operator error repairs...
There have been many things to learn, and more still - but really enjoy jour house on wheels that gets an average of 15 mpg. No DEF system in my model year.
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Old 02-03-2016, 04:45 PM   #34
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Air Bag - Front Thorax Driver, Co-Driver $365
I'd have to confirm but most Thorax air bags deploy from the seat.
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Old 02-03-2016, 07:21 PM   #35
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Bclemens, I have a 2014 24S Solera. The main MBS feature I had hoped for with my unit was the TPMS. I added one after market. I like the seat covers -- easy to keep clean. I've upgraded the with a Helwig antisway, Bilstein shocks and Sumo springs to improve the driving experience. The newer models come with the Helwig, and I think that's a good thing. I wish the other items would have been an option. Upgrades are always going to require balance, but I appreciate your willingness to hear about our owner 'wishes!'. I really like my Solera.
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Old 02-04-2016, 04:01 PM   #36
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1. I would say what competitors? Leisure Travel and Pleasureway certainly load up their Sprinter and they are also about $30k more.
Add Thor (Class C), Airstream (Class B) and the new Jayco MBS Class C. The Thor was more expensive, the Jayco was cheaper than a comparable FR "R" floor plan.

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2.Stocking more than one Sprinter seems simple...its not as simple as it seems. When you have (3) divisions sharing a pool of Sprinters we're able to swap chassis. Increase and lower production as needed as we share risk and sales fluctuation.
Agreed, but... Is the cost of creating a "upgraded" chassis option, or just upgrading all of them, costing you sales? Would a roughly 3-4% of MSRP option be that unpopular? Is it a deal breaker on a vehicle with a MSRP over $100,000K? Heck, I bought the diesel generator option for that cost! Safety "sells" and things like the TPMS, lighting, and airbags are major safety items.

We really like our "W", and FR, this is our fourth FR product. But if we had not saw the "W" floor plan, and stayed with a "R" style, I wouldn't be here having this conversation. Yes, the chassis features would have driven us in to a Thor product... Now I'll probably get "Moderated" for speaking heresy...

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3. If we do an "upgrade" sprinter. What upgrades do we take? Unless we take them all, there always seems to be one person that wants this other option.
You will never satisfy everyone... But right now you are not offering me any choice at all on a product with a MSRP over $100,000.

Do a owner survey and see what owners want. Then take the top 5-10 items, that add approximately $3-4K to the cost, and make it the "upgrade" package! I used a similar methodology with my customers. I received great responses, that made my products better, plus my customers felt they were being included in the products direction.

You guys did a great job listening to MBS owners and adding the Hellwig sway bar to the MBS. Well most of us are adding a TPMS unit that are a PITA aftermarket add-on. That is a hint we'd like the OEM TPMS...

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4. Assuming we figure the options out (and I do think a basic set is do-able). How many do you get? What percentage of chassis do you commit to? When we build as a company 3000 Sprinters, a small miscalculation in "upgrade versions" means we have older version of one or the other on hand that need to be used up and could potentially be out of the other. If we could get them at will its one thing...when we have to commit 3-4 months in advance its another.
Good question... My background is Product Management in software so physical inventory wasn't a big problem. But since you asked, and I'm not shy , I'd start here:

Isata: Top line product so all are "upgraded".
Forester: Mid-line product so 50% are "upgraded".
Sunseeker: Entry level so 30% are "upgraded".

You still draw from the same two pools and can adjust the initial assumptions after sales show a trend. Or just order 750 "upgraded" units, 25% of your pool of 3,000 units, and see how fast they sell...

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Real world example: I worked for another mfg that offered a chassis with power seat and without because "everyone" asked for power seats. Until of course people did not want to pay for power seats or dealers decided not to stock the more expensive one. So what happened is they ended up with too many power seat units and not enough regular. So they had to use the power seat versions and discount the price on the unit to the dealers...because they didn't order the power seat option
What were you charging for those "power seats"!

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Now, having said all that. We do meet and discuss the chassis specs and I will certainly bring that up. There are a couple that I would like to see added.
I appreciate that you are listening to us.
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Old 02-04-2016, 04:11 PM   #37
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That's the sad part...the power seats weren't that expensive. A good portion of it is driven by the dealers...what are they willing to stock. While you paid for the upgrade gen...I can tell you the vast majority will grind over a few hundred dollars. Dealers know this and try to be as competitive as possible.

The Thor and Jayco chassis are spec'd pretty much the same as ours. Unless something has changed recently.
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Old 02-04-2016, 07:37 PM   #38
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Man I wish I had that rear Jayco sideways opening door instead of the rear door that opens upward. Wish I knew who decided on that design decision. Clearly someone who doesn't spend time in these things!
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Old 02-05-2016, 03:22 PM   #39
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Isata: Top line product so all are "upgraded".
Forester: Mid-line product so 50% are "upgraded".
Sunseeker: Entry level so 30% are "upgraded".
This is the first time I heard of Isata. How is it different from Forester or Sunseeker? Better quality? More features?
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Old 02-05-2016, 03:30 PM   #40
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You'll find your answers in the Dynamax section.

Isata 3 Questions
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