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Old 07-24-2016, 06:40 PM   #1
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Bad Water Leak in New 2401 R

I have a new R with just over 1000 miles......we have had some rain in MN lately and the RV has been sitting outside....as were my two previous RVs.....I was planning on using it this next week so decided to power wash the leaves etc off the body. When I got inside and started to move forward there was a large rushing water sound over the cockpit....the next thing...it pour down water...not just a trickle but it was like a bucket of water was being poured down from the sun visor area. ...and also leaking out of the interior light. The more I move forward and backwards the more water poured out. The water also pours out of the door jam area. I checked the top area above the cockpit...the cushion was dry...the ceiling seems to be dry....so I am driving 100 miles to Fargo tomorrow to an authorized dealer even though I purchased the RV in Anoka......which is a couple hundred miles away.

Really disappointed in a new RV draining water into the cockpit. In addition my motorized step only comes out a couple inches and also extremely poor radio reception.

Other than that...it looks great....

Dave in MN
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Old 07-24-2016, 08:53 PM   #2
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Mine did same thing when it was new. Took it to dealer and they couldn't find leak, so I showed them a posting from this site and they fixed . Water was coming in where front cap meets body, they resealed the seam by laying down more dacor, and it solved the leak issue.
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Old 07-24-2016, 09:53 PM   #3
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Originally Posted by Sandiegodoug View Post
Mine did same thing when it was new. Took it to dealer and they couldn't find leak, so I showed them a posting from this site and they fixed . Water was coming in where front cap meets body, they resealed the seam by laying down more dacor, and it solved the leak issue.
Thanks for the info...I could not believe the amount of water that rained down...I am sure there is a lot more up,ere...
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Old 07-24-2016, 10:49 PM   #4
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It looked like a waterfall in mine
Being it rarely rains in San Diego
Leaks usually not an issue, but after we bought ours a huge rain and niagra falls inside my rv. Since the reseal no more issues
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Old 07-24-2016, 11:29 PM   #5
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As I recall, there was a thread here not long ago tracing a water leak problem to a poor seal around the clearance lights.
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Old 07-25-2016, 08:10 AM   #6
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same issues

We too have a new 2401 R...haven't had any water issues (fingers crossed).

We do have a step problem, a radio antenna problem and the frame of the slides were separating from the coach when retracted.

Travis at FR has been really helpful, we have no authorized dealer within 2 hours so he's sent me the parts and I've found a place that used to be a dealer to install braces on the slides (Travis said they install them when they are made now), powered antenna and he's looking at the step...should pick it up today...if it's something big with the step I'll post here...

Scott and Lisa
2016 2401R MBS
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Old 07-25-2016, 01:48 PM   #7
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Our 2401WS had a horrible leak, went in twice and second time the dealer got it fixed.

I had spoken to the Forester service rep for Forest River and he was great and I encouraged the repair center to contact him for particulars, when they did all was well.

I am hoping when rain season comes back to Washington, real rain, we won't have this issue again.
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Old 07-25-2016, 03:59 PM   #8
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2401 R leak

My 2401 R had a horrible leak coming from the driver's side upper window in the cabover part. When I found it during a rain storm, I tokk a video witj my iPhone and sent it to the dealer. NO RESPONSE!

After the rain, I got up on a ladder to look to see if I could fix it. When the factory installed the window, there was a cutout in the fiberglass so that the window could be installed. When the installer put it in, he/she did not get the rubber seal covering that opening. There was about an inch of black hole that was directly below the roof drain off. The rain water came directly into that hole. They knew that it was not covering the opening because in the attached photo, you can see that the window glass is chipped where someone tried to pry the rubber seal up to cover the hole. They might have temporarily covered it, but as it went down the road to the dealer (1700 miles) the wind or vibration caused the seal to come loose and expose the hole. I say that to excuse the factory, but I don't think there is any quality control on these things. It tool my dealer five working day to prep the unit, so we have to drive back up to Portland (OR) to get it. There was no prep. The tire were under inflated. The faults were so numerous that I won't list them, and naive as we were, we drove off for home. The dealer could not even tell me the proper tire inflation. I have not contacted FR. I was able to caulk it myself, but the fake wood below the window it all buckled up and must be replaced. Forest River is a Berkshire Hathaway company. I did not know that before I bought this MH. Had I, I would not have contributed to Warren Buffet's fortunes.
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Old 07-27-2016, 09:36 AM   #9
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Update on Water Leak in 2401 R

I brought the RV to Outlet Recreation in Fargo on Monday. I was remiss not to make an appointment and when I called Mark at service while on the road he stated they might be a week or so behind in repair work on RVs. He told me to bring the unit in and they would find a storage space for the unit. When I arrived and explained the interior leak problem to Mark wrote up the work order. I asked since it was a pretty bad leak, was it possible to at least show a technician the areas the water was leaking from. He sent me and the RV to the next building where I met Becky the service manager. When I told her the story she wanted to see the leak areas. I think she was pretty surprised since even after driving 100 miles to Fargo there was still water dripping from the sun visor area as well as a couple other places. She found a few small stress cracks where the Benz cab meets the RV body and some leak areas in the rubber molding above the drivers door. I was quite happy when she told me that she was going to get her body man over to look at the leak areas and as I was leaving she was driving the RV into a service bay. I made her aware that the leak issue is a known problem and has been discussed on the Forest River forum. I was quite happy with the service provided by both Mark and Becky. Besides the leak problem, as I mentioned in a previous note, the auto step was only coming out a couple inches and at times got stuck and would not retract. Also I had extremely poor radio reception, something other MBS owners had mentioned on the forum. I was called by a service rep yesterday stating that a new antenna was being ordered and that the RV was being worked on.
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Old 08-01-2016, 03:44 PM   #10
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Quote:
Originally Posted by Aspenmeadow View Post
My 2401 R had a horrible leak coming from the driver's side upper window in the cabover part. When I found it during a rain storm, I tokk a video witj my iPhone and sent it to the dealer. NO RESPONSE!

After the rain, I got up on a ladder to look to see if I could fix it. When the factory installed the window, there was a cutout in the fiberglass so that the window could be installed. When the installer put it in, he/she did not get the rubber seal covering that opening. There was about an inch of black hole that was directly below the roof drain off. The rain water came directly into that hole. They knew that it was not covering the opening because in the attached photo, you can see that the window glass is chipped where someone tried to pry the rubber seal up to cover the hole. They might have temporarily covered it, but as it went down the road to the dealer (1700 miles) the wind or vibration caused the seal to come loose and expose the hole. I say that to excuse the factory, but I don't think there is any quality control on these things. It tool my dealer five working day to prep the unit, so we have to drive back up to Portland (OR) to get it. There was no prep. The tire were under inflated. The faults were so numerous that I won't list them, and naive as we were, we drove off for home. The dealer could not even tell me the proper tire inflation. I have not contacted FR. I was able to caulk it myself, but the fake wood below the window it all buckled up and must be replaced. Forest River is a Berkshire Hathaway company. I did not know that before I bought this MH. Had I, I would not have contributed to Warren Buffet's fortunes.

I had the EXACT same problem. The notch above the window was not properly filled at the factory and leaked horribly, at least a gallon from each side rained down on us in the cockpit. First dealership was incompetent, didn't fix the issue and it re-occurred of course. Second dealership hooked it up to a pressure testing machine to find the exact spots where the water was leaking in, sealed them up and now we're completely dry after several strong storms. I HIGHLY suggest you ask your dealer doing the repairs if they have a pressure testing machine (Sealtec). This is key to you not having to return it multiple times as they guess at the point of water intrusion!
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