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Old 04-01-2016, 04:46 PM   #11
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Is it possible for FR to share with us the improved installation information? I would like to be proactive and move/replace the controller before it falls victim to moisture failure.

Thanks.
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Old 04-02-2016, 04:21 PM   #12
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According to my service guys, FR has moved the mounting location on some of their controllers to directly BEHIND the rear duallies, near the bumper! Can't vouch for accuracy, but if so WTF?
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Old 04-03-2016, 07:57 AM   #13
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Originally Posted by backdoctor View Post
According to my service guys, FR has moved the mounting location on some of their controllers to directly BEHIND the rear duallies, near the bumper! Can't vouch for accuracy, but if so WTF?

I can verify its mounted there on mine, I have had it since last October 2015 (2016 model year). A friend of mine just picked his up 1 month ago that was fresh of the assembly line and it was in the same place. We both had a failure of the controller.


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Old 04-03-2016, 02:37 PM   #14
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Understood. I was under the impression that as a result of the numerous failures due to location, FR had either found an improved controller and/or had changed the mounting location to reduce the failures.

If that is the case, I was looking for the schematics and/or part numbers for the running change so I could do the same to my 2015 MBS.

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Old 04-04-2016, 07:28 AM   #15
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Update. I just got a message from my friend who bought an identical one to ours built around first of year.

He was pulled over for no rear lights last night while 1000 miles from home - Curt controller strikes again.


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Old 04-04-2016, 07:47 AM   #16
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More than just the Curt Controller

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Originally Posted by kysunseekermbs View Post
Update. I just got a message from my friend who bought an identical one to ours built around first of year.

He was pulled over for no rear lights last night while 1000 miles from home - Curt controller strikes again.
I see 3-4 items that can potentially cause problems. The Curt, the 4-pin and 6-pin plugs, and whatever that pair of gold and black things are bolted to the plate. I have not taken mine off yet to figure out what they are.

This is a problem that can potentially affect any of us. Why in the world FR would put it where they did is beyond me. It had to be a result of convenience. It will get wet, it could fail. I don't really think Curt is responsible for this one. I installed a CURT controller into my Nissan Murano for trailer lights/brakes, and I would not ever consider putting it UNDERNEATH the vehicle - I found a location inside, in a protected area.

It looks like another project. Lets hope FR moves this thing for future owners.

Deal with it now, or troubleshoot it on the side of the freeway...
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Old 04-04-2016, 08:36 AM   #17
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It does clearly state in the new Curt controller manual not to place where it will get direct water. I agree that the connectors could be the factor for the issue. I eliminated them on mine then placed them all in a sealed pvc conduit box. I have 1000 miles some in rain and no problems.

I just wish I could get back the 4 hours spent in Orlando while on vacation when we were told by the dealer where we purchased it that they could look at it in 6 weeks. I had just bought it there 5 days before. After some begging they brought all the service guys out and they did not have a clue. They blamed it on the new tail lights and said they would have to be replaced. I brought up the controller because of this forum and they said that wasn't even a possibility....This would of destroyed my full paint option / sealant around them if they tried to replace my tail lights. Glad I fixed myself for $23 by replacing the controller when I returned home.

My valuable lesson from this is, it is best to investigate problems with help of this forum first and if at all possible fix yourself. Like it or not, you have to quickly become a RV technical expert when you have one.

That was last fall, the dealer told me they have a call in to FR and will let me know as soon as they hear something as they understood we were 1000 miles from home with no cab or rear lights. I will continue to wait by the phone for the call. Ha


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Old 04-04-2016, 08:40 AM   #18
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Please don't hold your breath, I don't think purple is your color!

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Old 04-04-2016, 08:59 AM   #19
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Quote:
Originally Posted by kysunseekermbs View Post
It does clearly state in the new Curt controller manual not to place where it will get direct water. I agree that the connectors could be the factor for the issue. I eliminated them on mine then placed them all in a sealed pvc conduit box. I have 1000 miles some in rain and no problems.
Wow. Doesn't speak well for your dealers abilities to troubleshoot an electrical problem. I like your solution. Everything bolted to that plate, and the two connectors should be in a waterproof box, OR, inside the RV. I'm considering the amount of work to just 'extend' the wiring to inside the rear storage in my 24R -vs- mounting a box underneath. I suspect mounting the box will be much less work and still be far superior to doing nothing with it and waiting for an issue.

<begin rant>
Honestly the factory tail-light electrical solution looks amateur - and that is a REALLY CRITICAL SYSTEM THAT YOU HAVE TO GET RIGHT !
</end rant>
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Old 04-04-2016, 09:03 AM   #20
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Problem, sometimes the supply company's really sell a bill of goods because the sales man just doesn't know and wants the deal. Then everyone suffers.

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