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Old 05-25-2016, 03:45 PM   #81
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Originally Posted by KatanaPilot View Post
So either FR has "solved" the Curt controller/taillight issue with a running change or they don't consider it an issue....
My new CURT and plugs arrived today. I may not have time to craft and install a solution before we leave Friday morning for a weekend trip into PA.

There is a 50% chance of rain through the weekend.

If my tail-lights fail this weekend before I am able to re-engineer their poor installation, I will call the NHTSA directly, file a complaint, and demand they address the problem. I'm traveling with my family this weekend and their safety is #1, #2, and #3. This is a serious issue, and FR ignoring our safety is beyond comprehension.
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Old 05-25-2016, 05:01 PM   #82
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RTFI

Too bad FR didn't bother to have someone read the installation instructions from Curt -

5. Locate a clean accessible mounting location for the converter
module. If locating on the outside the vehicle cabin, find a clean
surface that is out of the path of spray and debris from the rear
wheels and the road surface.

Don't think zip tied to the rear bumper of the motorhome meets these requirements. Don't care that "they poured water on it" when Curt demonstrated it, either.

For anyone that has modified their controller - did you consider this model of controller? It's more expensive, but it's potted and in a watertight enclosure. Maybe that's the one that they demonstrated and "someone" decided it was too costly - so they substituted the cheap one.

CURT Manufacturing - CURT Multi-Function Taillight Converter Kit #59236

Again, anybody from FR care to weigh in?
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Old 05-25-2016, 05:36 PM   #83
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I don't work at that division anymore, but in their defense on location...on that same instruction sheet it says "behind driver side rear bumper" as a possible installation location.

I'm sure they are working on it and will post their findings once they have them. We're all required to do so.
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Old 05-26-2016, 08:02 AM   #84
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WOW - let me restate his reply - FOR ALL OF YOU WHO DON'T HAVE A NEW UNIT PRODUCED LATE IN THIS MODEL YEAR - SORRY FOR YOUR LUCK !

At least his response confirms a "factory rep" has admitted there is an issue.

Here is where you file a complaint with the NHTSA. Because Forest River is not in the list, you have to request the "PDF Version" that they will send to your email.

https://www-odi.nhtsa.dot.gov/ivoq/complaint.cfm
I just filed a complaint with the NHTSA using the PDF form. We'll see what happens.
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Old 05-26-2016, 12:41 PM   #85
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Step 5
Locate a flat spot inside the vehicle, near the taillight. Adhere
the black converter box using the provided double-sided tape.
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Old 05-26-2016, 02:52 PM   #86
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I've got my rig in for major water damage on the overhead cab (do yourself a favor and inspect your roof lines and clearance lights up there) but had my dealer also put in a claim on the Curt controller as my lights spent a couple hours staying on due to water shorting it out. FR pushed back on this aspect of my claim and my dealer said it's not worth his time to fight it. Instead they're just going to use Wrightwood's fix (post #38) and do it themselves. I've had my share of bad luck with the coach, but I think I got lucky with my dealer (Goshen Indiana) who's going to have me back on the road in under a month. I'd suggest this dealer to anyone looking to buy or get service done, they've taken great care of me.
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Old 05-26-2016, 04:05 PM   #87
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I've got my rig in for major water damage on the overhead cab (do yourself a favor and inspect your roof lines and clearance lights up there) but had my dealer also put in a claim on the Curt controller as my lights spent a couple hours staying on due to water shorting it out. FR pushed back on this aspect of my claim and my dealer said it's not worth his time to fight it. Instead they're just going to use Wrightwood's fix (post #38) and do it themselves. I've had my share of bad luck with the coach, but I think I got lucky with my dealer (Goshen Indiana) who's going to have me back on the road in under a month. I'd suggest this dealer to anyone looking to buy or get service done, they've taken great care of me.
The arrogance of FR to push back on this is unbelievable. They should be thankful you didn't report this to NHTSA.

And here is another post of "major water damage" in the overhead cab due to poor design/installation by FR.

Glad you found a good servicing dealer. Wish I had a decent one in Atlanta when my MH was under warranty. It's posts like yours that add to my conviction to never buy from FR again. If they are the best of the best, then never another MH for me either.
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Old 05-26-2016, 04:18 PM   #88
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2017 2401S Curt is still mounted behind rear wheel

I picked up up our 2401S Forester a month ago. It was built the last week of March. The Curt controller was mounted outside the coach between the rear dump station trunk and the rear wall of the coach. My wiring was long enough to remove all electronics from the plate, drill a 1" hole in the right side wall of the dump station trunk and pull all the wiring inside. I remounted everything to the plate and mounted it in the right rear corner. Then I foam filled the hole with urethane.
The only component I left outside was the relay because it is sealed. Even though it is meant to be mounted outside, I still made a splash guard for it.
It only took an hour and hopefully will prevent the problems everyone is having.
I can take photos if anyone wants them.
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Old 05-26-2016, 04:25 PM   #89
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Originally Posted by KatanaPilot View Post
The arrogance of FR to push back on this is unbelievable. They should be thankful you didn't report this to NHTSA.

And here is another post of "major water damage" in the overhead cab due to poor design/installation by FR.

Glad you found a good servicing dealer. Wish I had a decent one in Atlanta when my MH was under warranty. It's posts like yours that add to my conviction to never buy from FR again. If they are the best of the best, then never another MH for me either.

Actually, I already did report it to the NHTSA...this is definitely a safety concern which should be taken seriously. Can't believe FR would fight this considering how simple and inexpensive the fix is. The more alarming thing to me is that they are continuing to mount them in that spot on the 2017's knowing it's an inferior design. Unfortunately it will probably take one of us getting rear ended because the car/truck/semi behind us didn't know we were braking...so sad.
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Old 05-26-2016, 05:07 PM   #90
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So the dealer says something to a customer the customer posts what their dealer told them and its taken as gospel? I assure you FR is not arrogantly "pushing back on this".
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