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Old 01-21-2016, 08:55 PM   #31
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When I posted I had downloaded the manuals our "W" hadn't been delivered...

I prefer soft copy docs over printed as it is easier to use my Samsung Galaxy tablet than haul around a paper manual. Plus with soft copies you have the latest revision...

I've downloaded the soft copies of just about all of the documentation on our "W" and loaded them on a Mini-SDHC card inserted in one of my expansion slots. Hard manuals stay in the unit my Galaxy stays with me...
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Old 01-22-2016, 10:39 AM   #32
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I am just about to convert Dynamax over to digital copies. We'll include a flash drive with every unit. Will have the owners manual (so I can edit on the fly and not have to go through 500 copies before we get the new version) and all appliances manuals. We're about 30 days from live.

We'll include the printed manuals for as along as we receive them, but would like to be paperless where we can. I think the biggest advantage to digital is the ability to search keywords.
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Old 01-22-2016, 05:54 PM   #33
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I'm sure that will get a lot of support. The biggest advantage of the paper copy is you can grab it, look up headlight or whatever and turn to the right page. No searching through 65 hits on "headlight." Now I will duck so the rest can pile on about how old school that is and how great e-copies are! ;-)


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Old 01-22-2016, 06:00 PM   #34
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Tree murderer!!!!!!
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Old 01-22-2016, 06:06 PM   #35
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Quote:
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Tree murderer!!!!!!

How many years are you guilty of that? ;-)


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Old 01-22-2016, 06:09 PM   #36
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I ignore and bury my own faults, by loudly pointing out the faults of others. It's the american way
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Old 01-22-2016, 06:31 PM   #37
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I'm sure that will get a lot of support. The biggest advantage of the paper copy is you can grab it, look up headlight or whatever and turn to the right page.
Since my "W" is at a storage lot, with the paper manuals in it, having soft copies on my Galaxy tablet, and my Mac, is a bit more convenient to "grab". Both paper and soft copies have their advantages but I suspect paper manuals are on their way out. Since I can have both, at least now, I see no reason not to enjoy all the advantages of both formats.

Brian,

Jump drives die or get lost way too often. The "jump drive" should be backed up with an easily accessible, down loadable copy on your website. Being able to download a self extracting zip file of all my RV's info would be great customer service! And it would allow you to provide owners with the most recent documentation easily, quickly, and very inexpensively...
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Old 01-22-2016, 06:32 PM   #38
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We'll make them downloadable as well.
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Old 01-22-2016, 07:28 PM   #39
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We'll make them downloadable as well.
great!

if they would include parts catalogs that would be fantastic!

the orange lens cover blew off my porch light while traveling,
drove by Dealer on way home, tried to get service writer to look at it so part could be ordered, without budging his response was "leave unit so techs can determine problem"

so I left

bought a replacement on line and installed it - cheaper than a couple of 70 mile taxi rides!
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