Originally Posted by mur9335
We had a problem with our vehicle, called the phone number in the manual and the person was very helpful.
I second this suggestion. I had a check engine light a couple of weeks ago while traveling in Oklahoma. The rep on the phone directed me to a Freightliner truck service facility which also does Sprinter work. The tech there spent about 45 minutes with me as he read the codes (most of which were original with the chassis at 0 miles) and we discussed the possibilities. In the end we decided the problem was actually in my toad, not the motorhome. The code was a crank position sensor fault which stopped lighting the check engine light after maybe three restarts.
In any case, I was very impressed especially since the tech spent so much time and didn't charge me, or Mercedes, anything. (I highly recommend Premier Truck Group in Tulsa...)