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Old 07-24-2018, 12:02 AM   #1
Join Date: Jun 2018
Location: San Diego
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Ok, bought used and was sold a warranty, now questions

Dealer told me there was no MBS warranty left, wrong, MB says I have about 1 year left on the 3/36, engine has 5/50 and the emissions has 7/70.

Anyway dealer had me a bit worried at time of purchase and I bought a Star/Interstate warranty (about $3500) for a 7/70 additional bumper to bumper warranty.

What's the consensus here on these aftermarket warranties?

Anyone have experience with this particular company?

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Old 07-24-2018, 04:48 AM   #2
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general consensus on all RV forums, is that it's a waste of money.

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Old 07-24-2018, 04:57 AM   #3
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Do not know about that company but keep in mind that the warranty company is in business to make money.

Out of all the vehicles and RVs that I have owned in the past 40 years my money being in the bank was a better bet 100% of the time.


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Old 07-24-2018, 08:15 AM   #4
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Thanks for your thoughts so far, I have about 10 days left to cancel for a full refund, I'm leaning that way. Yet there are so many parts and pieces as well as things that run and move (2 slides) not sure what the potential repairs costs would be or if failures are even likely.

The first trip is under our belt (from San Diego to NY) and there was not one issue, is this a sign of the reliability?
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Old 07-24-2018, 08:22 AM   #5
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Many of the OEM items AC, Slides, Furnace etc are covered under manufacturers warranty. Most extended warranties have lots of escape clauses and are not as good as the dealers make them out to be. Remember the dealer gets a commission on each one he sells. In general you are better off putting the money in the bank and paying out of pocket if repairs are needed. In addition, warranty work pays dealers less than their street rates so they tend to prioritize non warranty work. A covered repair is of little value ( to me) if it takes most of the camping season to complete.

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Old 07-24-2018, 08:28 AM   #6
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remember this: when you 'purchase' an extended warranty...

a) you are subject to the whims of the 'company' that you purchased it from, and whether they are going to even respond to your claims. you have no leverage with them, and there is no refund if you decide to change you mind later.

b) the warranty provider can subject you to using certain dealers who only they will pay for service, and that dealer may be no where near you, or may not provide service at your expected pace or time frame.

c) you are paying $3,500, which guarantees you that you will spend $3,500.

d) deciding to hold onto your hard-earned money will guarantee you that YOU decide what you want to spend your money on, what dealer you want to spend it with, and YOU then have leverage with the repair facility....IF you ever even need to use them.

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Old 07-24-2018, 08:30 AM   #7
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Read all the fine print in the agreement. You may find that most of the big ticket items you are most concerned about are not covered by the agreement.
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Old 07-24-2018, 08:36 AM   #8
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Originally Posted by bikendan View Post
general consensus on all RV forums, is that it's a waste of money.
While this DOES seem to be the general consensus, some of us have fallen into a bowl of cherries. It appears to depend on the issuing company. Here's my story:
Originally Posted by Mr. Dan View Post
Like bum4heli wrote: "It's not my place to tell someone not to purchase, or to purchase, an extended warranty, however, I would like to share..." my story even if it's happened to no one else. When I bought my current unit (first ever NEW unit), I had done plenty of study on the unit itself but nothing on extended warranties. I bought a 5-year warranty (Protective Asset Protection by XtraRide). I hadn't read all the posts where members were advised against "wasting their money" on extended service contracts. I hadn't read advice to put the money in the bank instead and have it at the ready if stuff failed (also, I didn't find any cases where someone actually did that 'bank the fee' thing).

So after 3.5 years, I had never needed to make a claim until my front A/C unit failed. As I passed by my chosen service provider, I dropped in and showed them my paperwork and asked if this policy was generally worth anything. They said it was good. I dropped the trailer off and they hit the extended service company with these claims.
1. front A/C failed
2. front axle bent
3. water pump failed too often
4. black tank dump valve cable failed
5. LED fixture above inside steps failed
6. floor covering not stuck to floor in one small spot

XtraRide accepted all claims except #6. One service writer said he'd NEVER seen an extended service contract company "roll over for an axle". The other said he'd seen 3 axles bought by warranty since 1976.

The final invoice came to $2943.91. Of that, I paid the $100 deductible, freight on the new axle (warranty doesn't pay freight and 2 locally procured axles didn't work with my hubs, etc.), freight in the LED fixture, and bearing/brake maintenance on the old axle (to match what was done on the new one). My total outlay was $554.76. I paid $1800 for the 5-year warranty. I'd say I'm ahead plus, as the service manager told me, I still have several months left on the warranty in case something else fails. YMMV
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Old 07-24-2018, 10:20 AM   #9
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Read carefully the terms of getting service under the contract. Make sure you have read all the info on covered and not covered items. Research the company offering the policy. Does it offer trip interruption payments or lodging costs? Does it provide for any ancillary costs associated with the breakdown?

After you have satisfied the above then ask a simple question:
Am I comfortable with paying out for the repairs and other possible costs on my own or do I want a little insurance to provide some security on costs?

An extended service agreement(which is what it really is) is just an insurance policy on repairs. You make the choice to gamble one way or the other.

I have done both paths. So far, I think I have been ahead of the game with what I have purchased. I have received all of the coverage I was entitled to and had no hassles. It has some peace of mind, to know I have some control on out-of-pocket expenses.
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Old 07-24-2018, 02:12 PM   #10
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Not to sound rude but $3500 is a waste of money. Any extra $$ for warranty is just a waste of money. The $3500 should be in your savings account INCASE you need to spend $3500. In the 39 years of owning RV's I've never come close to having $3500 in repairs. Try to get your money back.

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