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Old 07-30-2016, 04:46 PM   #1
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Rant

I am getting mad ......my new motor home was picked up by a delivery driver last Wednesday , dealership (FL) was hoping to get by Friday latest today, Saturday: No show ...and nobody can get hold of the driver and knows why it is taking him that long. Sunday the dealership is closed, so the earliest delivery will be Monday, so God will. I have the feeling somebody is using my motor home for a short vacation!
I hate FR's policy that you cannot pick it up yourself at the factory so you really get a new vehicle and are not committed to somebody you do not know.. Like Bclemens wrote in another post:

...on the way from the factory, being driven like a 4 year old playing Mario Kart.

Just kidding
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Old 07-31-2016, 12:36 PM   #2
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lol...I should never put anything in writing.

On a side note...just because it was picked up by a delivery driver does not mean it is in transit. What happens (especially at month end, when lots of stuff is shipping out), the unit gets picked up and is staged in their holding yard. So when a dealer/manufacturer says, "shipped" it means it was picked up.

Fo instance...if they assign a driver who may be getting back from another trip...he may get delayed on the return so it doesn't go leave when expected, but may have a driver assigned.
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Old 07-31-2016, 12:48 PM   #3
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Rant

The only way to do what you want is to buy it at a dealer in Elkhart if that's where it is made.

It will make the trip ok.

Welcome and good luck.

By the way what did you buy?

Russell
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Old 07-31-2016, 12:52 PM   #4
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first welcome to the FR family. I understand your frustration. weather can cause driver delays.... I suspect you would not want your MH driven in unsafe conditions. Also, you will quickly learn patience is a must with any kind (read brand or type) of RV as they will all have problems down the line. Being this frustrated this early does not bode well for what is likely to come at your pdi. Take a deep breath, it will all be ok.
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Old 07-31-2016, 02:21 PM   #5
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Brian, thank you for trying to calm me down! As a side note: the unit was promised to be here last week of July, that was part of the deal - the regional sales rep was involved. The first excuse was a power outage at the paint booth which delayed 1 day.....according to the dealership, but the coach will be here end of last week so they promised. I cannot believe that nobody can trace or know where my unit is now!! Don't they have cell phones?

asquared, I am not new to Rving and for sure not to Forest River, check my signature. I know all about the quality and quirks - but I am still a loyal customer to FR, they are not worse maybe even better then any other company. You are right - the workmanship is amazing, I guess the standard tools are a stable gun and a chainsaw But we don't get any better here....

But that still leaves that "delivery driver":I would like to drive my unit from the beginning, break it in myself, use the throne only by myself and be sure the right diesel fuel is used, brakes (especially new ones) are carefully broken in and many more reasons. To get a new coach with 1300miles is in my book a used unit!
Yeah, they have only experienced drivers. Look at the hiring criteria on companies like Horizon and what they get paid!
Its not about money. FR could have a delivery line at the factory and charge for it (they could create new jobs!!!) - absolutely ok with me. And when something is wrong during the PDI they would have all the resources right there - that would be the best quality control!
A loyal and frustated customer
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Old 07-31-2016, 02:56 PM   #6
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I doubt they use the Throne. Likely a rule against using the appliances on a new trailer/ MOHO. They might take nap on the couch and have their German Shepard along as company but that would be it.
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Old 07-31-2016, 03:28 PM   #7
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Quote:
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....
asquared, I am not new to Rving and for sure not to Forest River, check my signature.
Sorry ---- but I don't see any signature in your post.
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Old 07-31-2016, 03:39 PM   #8
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Old 07-31-2016, 03:48 PM   #9
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Sorry ---- but I don't see any signature in your post.
He thought his profile was a sig thats why you didn't see it.
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Old 07-31-2016, 05:32 PM   #10
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I'll try again. What coach did you buy? Maybe you said and I missed it ??

Russell
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