Brian, thank you for trying to calm me down! As a side note: the unit was promised to be here last week of July, that was part of the deal - the regional sales rep was involved. The first excuse was a power outage at the paint booth which delayed 1 day.....according to the dealership, but the coach will be here end of last week so they promised. I cannot believe that nobody can trace or know where my unit is now!! Don't they have cell phones?
asquared, I am not new to Rving and for sure not to Forest River, check my signature. I know all about the quality and quirks - but I am still a loyal customer to FR, they are not worse maybe even better then any other company. You are right - the workmanship is amazing, I guess the standard tools are a stable gun and a chainsaw
But we don't get any better here....
But that still leaves that "delivery driver":I would like to drive my unit from the beginning, break it in myself, use the throne only by myself and be sure the right diesel fuel is used, brakes (especially new ones) are carefully broken in and many more reasons. To get a new coach with 1300miles is in my book a used unit!
Yeah, they have only experienced drivers. Look at the hiring criteria on companies like Horizon and what they get paid!
Its not about money. FR could have a delivery line at the factory and charge for it (they could create new jobs!!!
) - absolutely ok with me. And when something is wrong during the PDI they would have all the resources right there - that would be the best quality control!
A loyal and frustated customer