I will probably never own another Sprinter based RV. I recently traded in a 2016 Sunseeker 2400W for a 2017 Sunseeker GTS2800QSF. The MBS was very problematic due to M-B
issues, specifically the DEF system, that made it too unreliable to enjoy. In less than 2,500 miles the DEF system failed twice. The first time it took three weeks for parts from Germany to rebuild the DEF system. The second time was the DEF injector, that took a little over a week. After the second repair the dealer was not confident the issue was addressed.
When considering a MBS there are two major issues that will keep me from buying another, the dealer network, and the Cargo Carrying Capacity (CCC).
First, the M-B dealer network. M-B was very responsive to our issues and offered excellent
customer service. But there are not enough M-B dealers who will work on a Sprinter, much less a motor home, to offer nationwide support. In metro Atlanta there are two M-B dealers, out of several, who will work on a RV conversion. Look at a M-B dealer map and see how many M-B dealers there are close to Yellowstone or Glacier NP. Or in the midwest in general. This isn't an issue for UPS / Fedex as they have their own repair facilities. And a failure for UPS / Fedex is an inconvenience
, the DEF system potentially stranding us in the middle of the Midwest for a couple weeks is a major
I had never bothered to buy a "code scanner" until our MBS. On the advice of our local M-B dealer I put in a ScanGauge II to be able to give the M-B techs the event codes turning on our CEL. While it was a good idea I think it isn't a good sign you need
a ScanGauge in a M-B product. Until you have had a vehicle that chronically displays a CEL and DEF warning lights, and experienced a "count down" for a total shut down, you haven't a had a PITA vehicle. I know several folks here will reply they never had an issue, and I'll take their word for it. But if you get a Sprinter like ours was you won't want another...
Now to CCC...or the lack there of!
Our "W" had about a thousand pounds CCC. First deduct you and your family weights from 1,000 pounds. What is left is your weight allowance for all your camping gear, food, and three water tanks... I weighed our MBS at a Cat Scale and was already 40 pounds overweight without loading like I would to go on a long trip. Now go look at the Sunseeker GTS 2430, it is the same basic "W" floor plan on a Ford E450 chassis. The CCC is 3,580 pounds, three times the CCC of the MBS chassis with the same floor plan. Which better fits your needs?
The MBS has a lot going for it, roomy cab, decent mileage, and good handling. But I won't consider another based on our experiences. The question you have to ask yourself is "Do I feel lucky?"....