Reply
 
Thread Tools Display Modes
Old 03-29-2018, 09:26 AM   #1
Junior Member
 
SomedayIsToday's Avatar
 
Join Date: Jan 2018
Location: On the Road
Posts: 28
Dining Room Slide

Sorry for the newbie cry out for help! Dining room slide is not going in like it should. All other slides no problem.

I've checked to ensure she's still level. Bottom of slide moves only so far and it appears as if the top is not budging. I've checked up top and nothing is impeding anywhere. I can move the top ever so slightly by pushing/pulling with my hands so I don't think it's stuck in any way.

Your help would be most appreciated!

Larry
__________________

__________________
-2017 RAM 3500 LARAMIE CC DRW LB 6.7L Cummins AISIN 4.10 4X4
-2017 RiverStone Legacy 38RE

U.S. Army Retired
Traveling Full-Time Since 5/4/2018
SomedayIsToday is offline   Reply With Quote
Old 03-29-2018, 09:41 AM   #2
Senior Member
 
Jim34RL's Avatar
 
Join Date: Feb 2015
Location: Oswego il
Posts: 1,760
Have you taken this issue up with your dealer? To me that is your first place to go for help with issues like this.

I had an issue with my 2016 Cedar Creek and the dealer was able to resolve this problem to my satisfaction!
__________________

__________________
Jim W.
2016 34RL CC; 2008 Ram Mega Cab 2500HD, 6.7L, 68RFE 6 speed, 4X4, Smarty S67, TDR 123K+miles
Jim34RL is offline   Reply With Quote
Old 03-29-2018, 09:50 AM   #3
Senior Member
 
BandJCarm's Avatar
 
Join Date: Jun 2013
Location: Between Pickles Gap and Toad Suck, AR
Posts: 5,673
Try the outside switch, or the remote. Hit the switch 'open' for a second, then 'close' for a second, and repeat. After a bit, try to close it by holding down the switch and don't let go till all slides are in. Don't stop part way to 'inspect'.

Try that.
__________________
"Next to prayer, fishing is the most personal relationship of man" Herbert Hoover
"American by Birth, Southern by the Grace of God"Lewis Grizzard

FROG AR-0019-242
2016 GMC Denali 3500Dually--2017 CC 36CKTS
BandJCarm is online now   Reply With Quote
Old 03-29-2018, 10:07 AM   #4
Senior Member
 
Join Date: Apr 2013
Posts: 700
Manual

Have you tried to close it manually to check for binding or obstructions?
__________________

2013 Ford F-350 SD Diesel, 4X4, Crew Cab, Lariat
Sabre 2014 32RCTS, Pullrite Superglide 2900 18K
Davidceder is offline   Reply With Quote
Old 03-29-2018, 10:33 AM   #5
Senior Member
 
Cypressloser's Avatar
 
Join Date: May 2014
Location: Alberta - East of the Rockies, West of the Rest
Posts: 1,642
Larry, the first thing I would do is slide a hand or broom stick under the outside rubber seal and make sure there is nothing stuck or wedged between the top of the slide and the ext. sidewall, maybe do the same on the sides as well.
Next look under the slideout and inspect the slide rack for a broken tooth or a small rock lodged in between two teeth - you get the idea...
Then see if anything else on the slide mechanism looks broken, bent or otherwise out of place that might cause the slideout to pivot freely and wedge it into the opening.
If this all checks out then you have no other choice but to open the belly to have a look inside and do the same inspection as on the outside but by then it would probably the best to get in touch with a mobile repair service.
Be careful, the hydraulic system is strong enough to worsen the damage if you try to force it.

Best of luck
__________________
2018 RAM 5500 Laramie CC
Riverstone Legacy 38RE, 960 Watt Solar, 6x6 Volt AGM Battery Bank, Freedom SW 3012 Inv/Charger
Cypressloser is offline   Reply With Quote
Old 03-29-2018, 10:59 AM   #6
Junior Member
 
SomedayIsToday's Avatar
 
Join Date: Jan 2018
Location: On the Road
Posts: 28
I've inspected everything visually from the outside. My next course of action is to either call a technician or remove the underbelly and take a look. This should be covered by our warranty so I'll give them a call first.

Don't understand it! We've had that slide in & out several times since we purchased. However, we have been set up now for a couple of months but you would think that wouldn't matter.

Thanks for all of your advice!
__________________
-2017 RAM 3500 LARAMIE CC DRW LB 6.7L Cummins AISIN 4.10 4X4
-2017 RiverStone Legacy 38RE

U.S. Army Retired
Traveling Full-Time Since 5/4/2018
SomedayIsToday is offline   Reply With Quote
Old 03-29-2018, 02:18 PM   #7
Junior Member
 
SomedayIsToday's Avatar
 
Join Date: Jan 2018
Location: On the Road
Posts: 28
Just wanted you all to know that I received an email and a phone call from Jeff Holmes at Forest River, RiverStone Division and he talked me through troubleshooting the problem. Still no luck in getting our slide to go in. Jeff suspects a gear pack may have sheared (HOW???). A mobile technician is next in order!

I have to say that I am mildly surprised at the great customer service! They didn't have to call me. Very nice! (BTW...I reached out to Forest River, via their "Contact Us" webpage, this morning about the same time I posted in the forum

Thankfully this happened in our driveway and we weren't on the road full time just yet! We'll leave "Maddie" behind this weekend. I'll have to deal with this after the Easter weekend.

Thanks again for all your input and I will follow up soon with an update.

Larry
__________________
-2017 RAM 3500 LARAMIE CC DRW LB 6.7L Cummins AISIN 4.10 4X4
-2017 RiverStone Legacy 38RE

U.S. Army Retired
Traveling Full-Time Since 5/4/2018
SomedayIsToday is offline   Reply With Quote
Old 03-29-2018, 06:46 PM   #8
Senior Member
 
Jim34RL's Avatar
 
Join Date: Feb 2015
Location: Oswego il
Posts: 1,760
Quote:
Originally Posted by SomedayIsToday View Post
Just wanted you all to know that I received an email and a phone call from Jeff Holmes at Forest River, RiverStone Division and he talked me through troubleshooting the problem. Still no luck in getting our slide to go in. Jeff suspects a gear pack may have sheared (HOW???). A mobile technician is next in order!



I have to say that I am mildly surprised at the great customer service! They didn't have to call me. Very nice! (BTW...I reached out to Forest River, via their "Contact Us" webpage, this morning about the same time I posted in the forum



Thankfully this happened in our driveway and we weren't on the road full time just yet! We'll leave "Maddie" behind this weekend. I'll have to deal with this after the Easter weekend.



Thanks again for all your input and I will follow up soon with an update.



Larry


That is what happen to my unit last year! One on the gear drives broke a tooth and jump a gear on the rack. Why,this happen is the gear teeth on my unit missed heat treatment and the gears were soft. That is why I suggested that you contact the dealer.
__________________
Jim W.
2016 34RL CC; 2008 Ram Mega Cab 2500HD, 6.7L, 68RFE 6 speed, 4X4, Smarty S67, TDR 123K+miles
Jim34RL is offline   Reply With Quote
Old 03-31-2018, 06:42 AM   #9
Senior Member
 
Join Date: Jan 2012
Posts: 3,907
Glad to hear your have received some help, Jeff is a great guy and am sure he will get you taken care of, looking forward to hear how this all turns out.
__________________
2017 River Stone Legacy 38mb
2001 Kenwoth T2000
2008 Smart on deck
dblr is offline   Reply With Quote
Old 03-31-2018, 06:44 AM   #10
Senior Member
 
Join Date: Jan 2012
Posts: 3,907
River Stones at Goshen

Deleted, duplicate post!
__________________

__________________
2017 River Stone Legacy 38mb
2001 Kenwoth T2000
2008 Smart on deck
dblr is offline   Reply With Quote
Reply

Tags
roo, slide

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by


Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 12:06 PM.