I only waited a few days. The reply from FR appears below. Contact between my dealer (purchased new and out of warranty) and FR resulted in a complete paid repair at the dealer.
I have my supervisor approval for you to take the trailer to a dealer and have them send the estimate for repairs to our warranty representative Tony Hufnagle at 574-537-1175 and his e-mail is email@example.com
Thank you for your assistance and enjoy the upcoming season !!
Salem / Wildwood
Customer Service Representative