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Old 07-22-2016, 08:56 PM   #11
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Originally Posted by Miles39 View Post
Here is a picture of my 2016 Salem
Here is the information you requested. Mr. Bigler was easy to work with and told me that if I couldn't find a Forest River dealer with a body shop (ours didn't), we could use another, pay for it ourselves and they would reimburse us. We did find another dealer within 6 miles of where we purchased ours and they took care of ordering and installing it.

Wayne Bigler
Salem / Wildwood
Customer Service Representative
574-533-2165

wbigler@forestriverinc.com
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Old 07-22-2016, 09:03 PM   #12
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thanks, I will send him an email and get things started.
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Old 07-24-2016, 06:38 AM   #13
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Ours peeled also

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Purchased a 2016 Salem 27RKSS. We have had it for just a year. a went through a rain Strom in N. Dakota and noticed the paint was peeling off.the front other the trailer. Has anyone else experienced this problem. I have contacted my dealer and am waiting to hear back.
I have pictures. I called my dealer and they told me it's a known issue. They repaired seven trailers prior to my contact. One full year out of warranty and FR paid for parts and labor. THEY REPLACED THE METAL ON THE ENTIRE FRONT END.
I also had the unit pressure checked. Two marker lights were not sealed properly and leaked water into the unit.
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Old 07-24-2016, 08:39 AM   #14
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thanks for the feedback. I will call my dealer and FR on Monday
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Old 07-28-2016, 05:04 PM   #15
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Need a Recall

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I have pictures. I called my dealer and they told me it's a known issue. They repaired seven trailers prior to my contact. One full year out of warranty and FR paid for parts and labor. THEY REPLACED THE METAL ON THE ENTIRE FRONT END.
I also had the unit pressure checked. Two marker lights were not sealed properly and leaked water into the unit.
If the pealing is a "known issue", I would think they would they would do a recall of these model years so the nose caps can be either replaced or repainted using primer first. Apparently, hard rain starts the process. So far, nothing has leaked around the seams or lights.
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Old 07-28-2016, 05:08 PM   #16
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I have been waiting for two weeks for an answer, nothing yet. Guess it's time for the ugly side to come out.
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Old 07-28-2016, 08:17 PM   #17
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reply to peeling issue

I only waited a few days. The reply from FR appears below. Contact between my dealer (purchased new and out of warranty) and FR resulted in a complete paid repair at the dealer.

I have my supervisor approval for you to take the trailer to a dealer and have them send the estimate for repairs to our warranty representative Tony Hufnagle at 574-537-1175 and his e-mail is thufnagle@forestriverinc.com Thank you for your assistance and enjoy the upcoming season !!

Wayne Bigler
Salem / Wildwood
Customer Service Representative
574-533-2165
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Old 07-29-2016, 05:10 PM   #18
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Today, we went thru heavy rain and now the bottom panel has started to peel. I've contacted Forest River again and hope they can replace it also. The paint gets very soft from the rain and then it peels like a banana. Seems like it's almost water soluble and, of course, the metal caps weren't primed. If there's a forum monitor reading this, what can be done to recall these models?
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Old 07-29-2016, 10:27 PM   #19
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If it is not a known issue can it be a wax or soap or something that created this ??


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Old 07-30-2016, 12:43 AM   #20
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Check the bushbunch posts on this thread

Check the bushbunch posts on this thread
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