Reply
 
Thread Tools Display Modes
Old 08-15-2015, 10:48 PM   #1
Junior Member
 
MickeyTrain5's Avatar
 
Join Date: Apr 2013
Posts: 17
Contact help needed.

Hi All,
I posted a question under tech & repair and it was suggested I ask here if anyone knows the service contact person for Forest River Salem. I just purchased a new 2014 5th Wheel Salem Hemisphere when I took it to the dealer with a punch list they said it needed to go back to the factory to fix a de-laminating wall and 26 other items. I've been waiting 3 weeks as of this past Friday with no response. If anyone could help with a contact person and any other advise I would greatly appreciate it. Also I live in So. Florida and I was told FR has a satellite repair facility in Ocala. Does anyone know if this is true or not?
Thanks again.
__________________

__________________

2014 FR Salem Hemisphere Lite 366BH
2016 Ram 3500 Dually
MickeyTrain5 is offline   Reply With Quote
Old 08-16-2015, 11:03 AM   #2
Fulltime family RVer
 
ependydad's Avatar
 
Join Date: Nov 2011
Posts: 14,711
Here's the warranty contact sheet for Forest River; hope it helps.

https://dealers.forestriverinc.com/D...nformation.pdf

No idea on the Florida facility. I've never heard of it, but I don't follow the Salem brand.
__________________

__________________
2012 Ram 3500 DRW/crew cab/long bed/4x4/4.10 gears pulling an early 2013 Sabre 36QBOK
Checkout my site for RVing tips, tricks, and info | My family and I have fulltimed since June 2015
ependydad is offline   Reply With Quote
Old 08-16-2015, 12:04 PM   #3
Junior Member
 
MickeyTrain5's Avatar
 
Join Date: Apr 2013
Posts: 17
Thank you very much, according to my dealer it's a satellite FR repair facility for all models. I've tried online search and come up empty, I hope it's not just a line they are feeding me.
__________________

2014 FR Salem Hemisphere Lite 366BH
2016 Ram 3500 Dually
MickeyTrain5 is offline   Reply With Quote
Old 08-16-2015, 11:58 PM   #4
Fulltime family RVer
 
ependydad's Avatar
 
Join Date: Nov 2011
Posts: 14,711
I've literally never heard of it. That said, I wouldn't have any issue seeing my camper go back to Indiana for repairs (in fact, mine has done that trip a few times).
__________________
2012 Ram 3500 DRW/crew cab/long bed/4x4/4.10 gears pulling an early 2013 Sabre 36QBOK
Checkout my site for RVing tips, tricks, and info | My family and I have fulltimed since June 2015
ependydad is offline   Reply With Quote
Old 08-17-2015, 06:55 PM   #5
Junior Member
 
Join Date: May 2015
Posts: 13
Wish mine could go back to Indiana for good!!!!
__________________
Tufster65 is offline   Reply With Quote
Old 09-14-2015, 12:24 AM   #6
Member
 
2Vals's Avatar
 
Join Date: Sep 2015
Location: Central Texas
Posts: 34
We have talked with Wayne at FR customer service. 574-534-3167

Good luck!
__________________

__________________
2015 FR Salem 286RLT Hemisphere 5th wheel
F250 Diesel Laredo Crew Cab

Traveling the highways & bi-ways . . .
with our girls, the maltese pups .
Happy Trails
2Vals is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:15 AM.