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Old 05-18-2015, 02:31 PM   #1
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Forest River - Warranty Woes

We have owned our 2014 Hemisphere 366BH for approximately 3 months now. Have used it several times and will be taking it out again this weekend. Of the 3 months, it has been back at the dealer on 3 occassions to have warranty work done. I am very happy with our dealer, just wish FR wasn't so slow or busy to get the parts needed to make some of the repairs. Most of the items we need are 8 weeks or more just to get the parts. Luckily they are not anything that would keep us from using the camper. Here is a list of a few parts we are waiting on:

- New fridge panel. Dealer ordered this at time of delivery due to one panel being cracked.
- New driver side plastic fender. On the second outting, fender ripped off bolts holding it to the body.
- Missing air mattress. Dealer ended up taking one out another camper but we had been waiting for 6 weeks.

Just a little frustrated with warranty claims from FR. I hope they improve but don't hold my breath.
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Old 05-18-2015, 03:13 PM   #2
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Don't believe the dealer blaming FR, on the parts delay.
It's common for them to do this because the real reason is that they want to save their shipping costs by waiting to order until they have a big order.
Give FR parts dept a call and see if your dealer has even placed the order.
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Old 05-18-2015, 03:54 PM   #3
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Quote:
Originally Posted by bikendan View Post
Don't believe the dealer blaming FR, on the parts delay.
It's common for them to do this because the real reason is that they want to save their shipping costs by waiting to order until they have a big order.
Give FR parts dept a call and see if your dealer has even placed the order.
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