Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×


Reply
 
Thread Tools Display Modes
Old 05-18-2015, 01:31 PM   #1
Junior Member
 
SouthernPride's Avatar
 
Join Date: Feb 2015
Location: Texas
Posts: 6
Forest River - Warranty Woes

We have owned our 2014 Hemisphere 366BH for approximately 3 months now. Have used it several times and will be taking it out again this weekend. Of the 3 months, it has been back at the dealer on 3 occassions to have warranty work done. I am very happy with our dealer, just wish FR wasn't so slow or busy to get the parts needed to make some of the repairs. Most of the items we need are 8 weeks or more just to get the parts. Luckily they are not anything that would keep us from using the camper. Here is a list of a few parts we are waiting on:

- New fridge panel. Dealer ordered this at time of delivery due to one panel being cracked.
- New driver side plastic fender. On the second outting, fender ripped off bolts holding it to the body.
- Missing air mattress. Dealer ended up taking one out another camper but we had been waiting for 6 weeks.

Just a little frustrated with warranty claims from FR. I hope they improve but don't hold my breath.
__________________
Lone Star Proud
2015 Hemisphere 366BH
2015 F250 FX4 Crew
SouthernPride is offline   Reply With Quote
Old 05-18-2015, 02:13 PM   #2
Site Team
 
bikendan's Avatar
 
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,835
Don't believe the dealer blaming FR, on the parts delay.
It's common for them to do this because the real reason is that they want to save their shipping costs by waiting to order until they have a big order.
Give FR parts dept a call and see if your dealer has even placed the order.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
bikendan is offline   Reply With Quote
Old 05-18-2015, 02:54 PM   #3
Phat Phrog Stunt Team
 
TURBS's Avatar
 
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
Quote:
Originally Posted by bikendan View Post
Don't believe the dealer blaming FR, on the parts delay.
It's common for them to do this because the real reason is that they want to save their shipping costs by waiting to order until they have a big order.
Give FR parts dept a call and see if your dealer has even placed the order.
X2

TURBS
08 duramax tuned n modded, 32bhok Sabre
2015 camping "6 nights"
TURBS is offline   Reply With Quote
Reply

Tags
forest river, warranty


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 03:08 AM.