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Old 07-12-2015, 01:11 PM   #1
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Location: wisconsin
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New Salem 27RKSS

we just purchased a Salem 27RKSS and have a few questions. This is not our first camper but a Salem is.
1. we have a remote for this one and have no clue where the control box would be. We are having problems where we can only control slide with the remote. We would like to be able to use control panel inside.
2. Water does not seem to get very hot. we tried both gas and electric. do we need to have both on at same time or could someone please give us info on this.

Thanks much

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Old 07-12-2015, 09:51 PM   #2
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Posts: 74
Originally Posted by wmtire View Post
The water heater bypass valves set (which can be anywhere from 1 to 3 valves) are designed to tie the cold water line into the hot water line during winterization. This allows you to pump antifreeze only into the cold water line and it will also fill the hot water lines with antifreeze at the same time if the bypass valve is open.

Now, hence the cold water line and hot water lines are tied together, it would also fill the hot water heater with antifreeze (6-10 gallons worth depending on your water heater tank size. So to keep this from happening, there are valves to block the water heater inlet lines and outlet lines. The valves are open when the handles are parallel with the line, and closed when perpendicular to the line.

So, when you get ready to use the water heater, you have to open the cold water inlet valve, open the hot water outlet valve, and CLOSE the bypass line between the two so the cold and hot water don't mix.

If you just open a hot water tap on your trailer, if the bypass line is open (but the inlet/outlet valves are closed), then you will get water out of it...but it's coming from the cold water line, not the actual hot water outlet from the heater.

As you see in the diagram below for normal use, the inlet and outlet valve handles are open (parallel with the line) and closed for the bypass line (perpendicular to the line).

If you open the pressure relief valve and only air is coming out, then the inlet and/or outlet valves are closed...and there is no water in the heater. If you turned on the electric element like this, then it's most likely toast unless the hi-limit thermostat tripped or burned out first. It will most likely need replacing.

This may help.

Suburban's electric switch and much more

Check out this link. I had the same problem and I had the bypass valve on the back of the water heater turned wrong way. Hope this helps. If you do a search for hot water you can get a lot of,info about this.

2014 Salem 27RKSS - 2012 F150.

2012 Ford F150
2014 Salem 27RKSS
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Old 07-16-2015, 07:42 AM   #3
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Location: N.E. Ohio Snow Belt
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We have a Hemi 282 and had initial difficulties with the remote. The transmitter in ours is in the bathroom linen closet behind a false panel. But if the remote works, then I'd suggest checking the connections on the switch control panel. Wire could be loose. Fuse is not likely since it does work with the remote.
Your hot water issue also could be air in the heater, use the pressure relief lever on the pressure valve to let out trapped air and ensure the heater is filled with water. You do not need to have both on at the same time to get hot water but having both on will help your recovery time. On our TT, from initial hookup, it takes a good 15 - 20 minutes to have the electric heater get the water hot, an another minute or so to get it through the lines to the galley.
Mark, Vicki, & Scout THE dog
2015 Hemisphere 282RK
2010 F250 Super Duty
1992 Goldwing Aspencade
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Old 07-16-2015, 09:35 AM   #4
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I have a 2015 27rkss the transmitter is under the stove on mine for the remote
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Old 07-16-2015, 09:51 AM   #5
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On our 2015 salem 27Ross the control panel for the slide,awning, black water,fresh water,gray water indicator lights are directly in front of your face when you open the door to enter.
Sandy and Steve
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2018 Rockwood 8301WS fiver
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Old 07-16-2015, 02:33 PM   #6
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if your water heater is a suburban like mine it also has an off/on switch outside inside the cover to the left side

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