Reply
 
Thread Tools Display Modes
Old 04-24-2016, 11:12 PM   #11
RPod owner
 
Join Date: Apr 2016
Location: Oregon
Posts: 2
It looks like a chip protection coating that is peeling now.
__________________

__________________
oregonoutwest is offline   Reply With Quote
Old 04-25-2016, 08:59 AM   #12
Salem Cruise Lite Owner
 
Bushbunch's Avatar
 
Join Date: Jul 2014
Posts: 93
Chip protection peeling off Salem Cruise Lite

My dealer is Keystone RV Super Center in Greencastle, PA. They state: This is a known issue with Forest River. The dealer has repaired six or seven units themselves. It is a four hour job involving removing top screws and side moldings and of course a new decal. 12 to 14 hundred dollar job if Forest River will not acknowledge that this is a known issue. I will be contacting Wayne Bigler next at Forest River. I notified my insurance company, just in case. We may have to unload this less than two year old unit. A shame but it just looks terrible and will get worse.
Attached Thumbnails
Click image for larger version

Name:	IMG_9832.JPG
Views:	158
Size:	148.1 KB
ID:	106025  
__________________

__________________
Bushbunch is offline   Reply With Quote
Old 04-25-2016, 11:45 AM   #13
RPod owner
 
Join Date: Apr 2016
Location: Oregon
Posts: 2
So glad you got to the bottom of things and Forest River is fixing it. Good info to know and hope for the best for you through this.
__________________
oregonoutwest is offline   Reply With Quote
Old 04-26-2016, 06:34 AM   #14
Salem Cruise Lite Owner
 
Bushbunch's Avatar
 
Join Date: Jul 2014
Posts: 93
Salem Cruise Lite peeling issue

Quote:
Originally Posted by PenJoe View Post
Even though this is out of warranty, I believe my first attempt would be getting the dealer to address this peeling condition. If the dealer refuses, contact Salem. If Salem refuses, suggest that leaving it like that is certainly good advertising for their product line.

What you are experiencing may only be the start. If it is paint, it either wasn't prepped properly or there was moisture or chemical on the surface. The finish should last much longer than 2 years.
My dealer stated they have already fixed six or seven Forest River trailers with this issue. They say Forest River is aware of this. I emailed and voice mailed the folks at Forest River and contacted my auto insurance company. This is a 12 to 14 hundred dollar repair involving opening the the front panel and replacing it . I am afraid of introducing a leak. If I fix it, I may have to trade it. Now, I'm afraid, the wife may not want another FR product. I am waiting to see how they respond....
__________________
Bushbunch is offline   Reply With Quote
Old 04-26-2016, 07:09 AM   #15
Senior Member
 
Join Date: Oct 2015
Location: Wisconsin/Florida
Posts: 790
You may want to consider taking this to a good auto body/paint shop and have them take a look. They may be able to refinish without taking a panel off and may be able to match the color. It appears the deterioration is above the decals. At least they would be able to tell you what is causing the problem or if it will get worse. If they can do it, see if FR will fork out for the repair.
__________________
PenJoe is offline   Reply With Quote
Old 05-31-2016, 04:58 PM   #16
Salem Cruise Lite Owner
 
Bushbunch's Avatar
 
Join Date: Jul 2014
Posts: 93
Forest River repaired and paid

One year out of warranty, Forest River paid for the parts and labor. The entire front metals, including the rock guard, were replaced for free. I paid to have a pressure check. Two different marker lights leaked water. I already have water stains above the bed in the front.
__________________
Bushbunch is offline   Reply With Quote
Old 05-31-2016, 05:02 PM   #17
Carknocker Family
 
Ida Ratherbe Camping's Avatar
 
Join Date: Mar 2013
Location: Arkansas
Posts: 484
So if I understand correctly, forest river ate the repair? If so, congrats.
__________________

__________________
Nights camped 2015...20
Nights camped 2016...20
Nights camped 2017...24
2017 Ram 2500
2014 Salem 32BHDS
Ida Ratherbe Camping is offline   Reply With Quote
Reply

Tags
salem

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 06:56 AM.